Mark Bigeagle
Beaverton,OR
Summary
A results-driven operator that strives to excel in lift operations. Recognized for executing tasks with precision and contributing to safe and productive work environment. Known for strong teamwork and adaptability to changing work conditions. A proactive and goal-oriented professional with excellent time management and problem-solving skills, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
21
21
years of professional experience
Work History
Lift Operator
Trimet
11.2024 - Current
- Learned and enforced lift rules, policies and procedures.
- Ensured efficient lift operations by coordinating with other team members and maintaining clear communication.
- Performed pre-operation inspections and post-operation shutdown procedures.
- Provided excellent customer service, answering questions about mountain trails, directions, and resort facilities as needed.
- Operated rides and attractions according to written guidelines to reduce injuries.
Men's Columbia Specialist
Columbia Sportswear Co
08.2023 - 11.2024
- Assisted with training, onboarding
- Achieved awards for outstanding customer service
- Contributed to over $1M in sales throughout the last year
- Performed key holder duties such as opening and closing the store
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
Sales Associate / Plumbing & Electrical
Lowes home improvement
08.2022 - 08.2023
- Drove sales through engagement of customers, suggestive selling, and sharing product knowledge
- Pulled orders using a variety of equipment such as a forklift, order picker, reach lift
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Tool Rental Associate / Order Fulfillment
Home Depot
07.2021 - 08.2022
- Helped set up tool rentals by filling out paperwork, or operating cash register to take payments
- Handled customers' questions, concerns, and requests for additional items such as consumables or contractor equipment.
- Supported overall store success by assisting with additional tasks as needed, including stocking shelves, merchandising displays and conducting general maintenance activities.
Lead Clerk
WinCo Foods
01.2020 - 07.2021
- Assisted the department manager in general department operations as directed
- Monitored arrivals, breaks, lunches, and departures of employees
- Monitored cashier's money handling procedures
- Improved customer satisfaction by addressing inquiries and resolving issues in a timely manner.
- Delivered exceptional customer service experiences by promptly addressing concerns and providing knowledgeable assistance.
Fuel Attendant
Safeway
07.2017 - 12.2019
- Managed a wide variety of customer service and administrative tasks to resolve customer issues
- Delegated work to employees based on shift requirements, individual strengths, and unique training
- Collaborated with team members to maintain smooth operations during peak hours or staff shortages.
- Asking questions to get to know the customer to build relationships.
- Completed daily reports, documenting sales figures, inventory levels, and any notable incidents during shifts.
EMT
Portland Community College
06.2015 - 03.2016
Contractor in Production
Nike
11.2014 - 03.2015
- Involved in manufacturing goods and parts
- Operated production line equipment
- Monitored the production process
- Packed goods ready for shipment
Content Manager/Web Producer
Black Ops Toys
03.2013 - 10.2014
- Listed products on the website and eBay for sales
- Photographed products and posted onto the website
- Tracked inventory
- Edited and proofread all written materials, maintaining a high standard of grammar and style consistency.
- Approved, reviewed and edited content flowing to website.
Customer Sales Support Professional
Stream Global Services
10.2012 - 02.2013
- Resolved product or service problems by clarifying the customer's complaint; determining the cause of the problem
- Prepared product or service reports by collecting and analyzing customer information
- Contributed to a team effort by accomplishing related results as needed
- Leveraged CRM software to track leads and manage the sales pipeline effectively and efficiently.
Sales Associate
Motosport
04.2008 - 09.2008
- Handled transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Well organized and skilled in inventory control
- Managed returns, exchanges and refunds in accordance with store policy.
- Attracted new and potential customers by answering product and service questions; suggesting information about other products and services.
- Engaged with customers to build rapport and loyalty.
Combat Engineer
US Army
11.2006 - 02.2008
- Obtained strong communication skills
- Gained self-confidence and leadership qualities
- Served in on-call capacity for last-minute or late-night taskings from leadership.
- Contributed to overall mission effectiveness through seamless collaboration with other military units and supporting elements.
Warehouse Dockworker
Bowflex
12.2005 - 11.2006
- Operated propane sit-down forklift; operate electric stand-up lift truck
- Utilized pallet jacks, forklifts, and hand trucks proficiently to move heavy loads within the warehouse efficiently.
- Supported timely order fulfillment by accurately pulling products from designated locations according to pick lists provided by management.
- Displayed strong attention to detail when verifying shipment contents against packing slips before sealing packages for delivery.
Infantry
US Marine Corps
09.2004 - 08.2005
- Ability to handle typical medical and crisis situations efficiently and effectively
- Patrolled facility and manned post
- Registered record time of inspection trips at watch stations
- Worked well in a team setting, providing support and guidance.
Education
Associate of Applied Science - Computer Information And Sciences
Everest College
Portland, OR01-2012
Skills
- Client Engagement
- Workplace Safety Compliance
- Safety Standards Compliance
- Safety Compliance
- OSHA compliance
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Lift Operator
Trimet
11.2024 - Current
Men's Columbia Specialist
Columbia Sportswear Co
08.2023 - 11.2024
Sales Associate / Plumbing & Electrical
Lowes home improvement
08.2022 - 08.2023
Tool Rental Associate / Order Fulfillment
Home Depot
07.2021 - 08.2022
Lead Clerk
WinCo Foods
01.2020 - 07.2021
Fuel Attendant
Safeway
07.2017 - 12.2019
EMT
Portland Community College
06.2015 - 03.2016
Contractor in Production
Nike
11.2014 - 03.2015
Content Manager/Web Producer
Black Ops Toys
03.2013 - 10.2014
Customer Sales Support Professional
Stream Global Services
10.2012 - 02.2013
Sales Associate
Motosport
04.2008 - 09.2008
Combat Engineer
US Army
11.2006 - 02.2008
Warehouse Dockworker
Bowflex
12.2005 - 11.2006
Infantry
US Marine Corps
09.2004 - 08.2005
Associate of Applied Science - Computer Information And Sciences
Everest College
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