Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Mark Blake

Fort Lauderdale

Summary

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Passion for completing task and over exceeding in problem solving. Enhance customer experience by being compassionate, understanding and engaged with the customers desires. Team player and also ready to help achieve company expectations.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Food Preparation Worker

Jimmy John's Gourmet Sandwiches
09.2022 - Current
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
  • Packaged and stored food products following proper handling and preservation methods.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Made food according to standard recipes with requested changes for customer satisfaction.

Movie Theater Attendant

Regal Cinemas
01.2022 - 09.2022
  • Welcomed guests to theater with friendly demeanor and smile and directed to screening rooms.
  • Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
  • Provided assistance to guests with special needs and helped with seat accommodations.
  • Scanned patrons' tickets, reported invalid tickets to supervisor and assisted patrons to assigned seats.

Guest Service Representative

RaceTrac
08.2018 - 02.2022
  • Checked customer identification for alcohol, cigarette, and lottery sales.
  • Maintained clean and orderly work station.
  • Facilitated sales of services and goods.
  • Cleaned up gas and other spills in accordance with spill procedures.
  • Delivered exemplary customer service and warmly greeted guests.
  • Built trustful relationships with customers to encourage return visits.

Grocery Team Member

Walmart
10.2017 - 01.2018
  • Maintained safe, clean and well-organized working and shopping environment by sweeping and mopping floors and complying with health and sanitation procedures adhering to safe work practices.
  • Retrieved items for customers and verified prices.
  • Kept cases and shelves clean and well-stocked by front-facing, checking codes, rotating and removing out-of-date products to achieve fresh and appealing display.
  • Pleasantly greeted customers and provided prompt and courteous service.

Education

High School Diploma -

Lauderhill High School
Davie
05-2018

Skills

  • Team collaboration
  • Hospitality and accommodation
  • Multitasking and organization
  • Surface sanitation
  • Dish preparation
  • Safe food handling
  • Team contribution
  • Stocking shelves
  • Fuel pumping
  • Customer service and assistance
  • Cash handling expertise
  • Inventory maintenance
  • Complaint handling
  • Age verification
  • Operating cash register
  • Payment processing
  • Team member support
  • Relationship management
  • Positive and professional
  • Customer service and engagement
  • Excellent customer service
  • Store maintenance
  • Product knowledge

Certification

Class D Security

Timeline

Food Preparation Worker

Jimmy John's Gourmet Sandwiches
09.2022 - Current

Movie Theater Attendant

Regal Cinemas
01.2022 - 09.2022

Guest Service Representative

RaceTrac
08.2018 - 02.2022

Grocery Team Member

Walmart
10.2017 - 01.2018

High School Diploma -

Lauderhill High School

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Mark Blake