Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

LESLEY CASAS

THE BRONX,NY

Summary

Collaborative Retail Associate with expertise in delivering exceptional customer service and driving repeat business. Adept at leveraging strong communication skills to create a welcoming shopping environment and implementing strategies that enhance shopper satisfaction and store performance.

Overview

2024
2024
years of professional experience

Work History

Food Preparation Worker

Manhattan Colley
01.2023 - 05.2023
  • Optimized food preparation process by pre-washing, peeling, and slicing produce.
  • Packaged and stored food products following proper handling and preservation methods.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
  • Organized and re-stocked various stations and self-service items.
  • Monitored and maintained required food temperatures for safety.

Sales Associate

Burlington
2015 - 12.2019
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Enhanced customer satisfaction by matching needs with relevant products and services.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Built relationships with customers to encourage repeat business.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Solved customer challenges by offering relevant products and services.
  • Monitored customers for signs of security concerns and escalated issues to management.

Education

General Studies - undefined

Manhattan College
The Bronx
03.2023

Skills

  • Customer Service
  • Product Knowledge
  • Point Of Sale
  • Team Collaboration
  • Time Management
  • Communication Skills
  • Visual Merchandising
  • Conflict Resolution
  • Customer Retention
  • Responsible
  • Team collaboration
  • Flexible schedule
  • Sales goals attainment
  • Client account management
  • Cleaning techniques
  • Upselling

LANGUAGES

Spanish (Highly proficient)

Timeline

Food Preparation Worker

Manhattan Colley
01.2023 - 05.2023

General Studies - undefined

Manhattan College

Sales Associate

Burlington
2015 - 12.2019

Similar Profiles

CREATE PROFILE