Mark Brown
Pittsburgh,Pennsylvania
Summary
Dedicated technician with over 18 years of experience in pest control. Proven ability in pest identification, treatment application, and customer education, ensuring high levels of satisfaction and effective solutions.
Overview
18
18
years of professional experience
Work History
Technician
Ehrlich Pest Control
Pittsburgh, Pennsylvania
04.2008 - 03.2026
- Applied pest control products safely and effectively according to company guidelines.
- Inspected customer properties for pest infestations and identified treatment options.
- Utilized various tools and equipment for effective pest control solutions on-site.
- Troubleshot and repaired equipment to ensure optimal performance and compliance with manufacturer specifications.
- Educated customers on preventative measures and pest behavior to enhance pest management effectiveness.
- Conducted follow-up visits to ensure customer satisfaction and monitor treatment effectiveness.
- Maintained accurate service records and documentation of treatments performed.
- Coordinated with team members to streamline service schedules and routes for improved operational efficiency.
- Trained new technicians on procedures, safety protocols, and equipment usage.
Education
Bachelor of Arts -
Bethany College
Bethany, WV05-2006
Skills
- Pest management
- Pest identification
- Treatment application
- Service documentation
- Route coordination
- Equipment maintenance
- Customer education
- Sales quoting
- Sales target assessment
- Sales experience
- Sales goal establishment
Timeline
Technician
Ehrlich Pest Control
04.2008 - 03.2026
Bachelor of Arts -
Bethany College