Mark Cardinal
Potsdam,NY
Summary
Dynamic Customs and Border Protection Officer with expertise in passenger screening and border security. Proven track record in enhancing compliance and reducing risks through effective collaboration with law enforcement.
Overview
32
32
years of professional experience
Work History
Customs and Border Protection Officer
Customs and Border Protection
Trout River, NY
01.2003 - 12.2021
- Inspected cargo and vehicles for contraband, ensuring compliance with federal regulations.
- Monitored border entry points to prevent illegal immigration and trafficking activities.
- Conducted interviews with travelers to assess risk factors and verify documentation.
- Collaborated with law enforcement agencies to enhance security measures and intelligence sharing.
Quality Supervisor
ALCOA
Massena, NY
03.1990 - 01.2011
- Oversaw quality assurance processes to ensure compliance with industry standards.
- Implemented corrective actions for non-conformance issues, enhancing product reliability.
- Trained team members on quality control procedures and best practices.
- Analyzed quality data to identify trends and drive process improvements.
- Developed and maintained documentation for quality management systems.
- Reduced customer complaints by addressing root causes of quality issues and driving continuous improvement initiatives.
- Directed and supervised 5 employees involved in product inspection and quality control procedures.
- Oversaw department of Number by supervising daily operations, providing technical support and coordinating personnel.
Education
Bachelor of Arts - Mathematics
SUNY At Potsdam
Potsdam, NY12-1988
Skills
Passenger screening
Immigration laws
Anti-terrorism measures
Firearms handling
Vehicle inspection
Border security
Customs regulations
Baggage examination
Document examination
Timeline
Customs and Border Protection Officer
Customs and Border Protection
01.2003 - 12.2021
Quality Supervisor
ALCOA
03.1990 - 01.2011
Bachelor of Arts - Mathematics
SUNY At Potsdam