Mark Carter
San Diego,CA
Summary
Aspiring health care informatics professional with a strong foundation in public health. Expertise in data analytics, SQL, and EHR system analysis drives improvements in clinical outcomes. Proven track record in managing community-focused digital literacy projects and conducting complex health data evaluations.
Overview
10
10
years of professional experience
Work History
Ecommerce Associate
Whole Foods Market
01.2018 - Current
- Collaborated in fast-paced environment to deliver high-quality work under tight deadlines.
- Handled specific customer requests, applying strong interpersonal skills and problem-solving in ambiguous situations.
- Managed product listings on e-commerce platforms for seamless customer experience.
- Coordinated inventory management to ensure stock availability and accuracy.
- Assisted customers with online orders and inquiries through various communication channels.
Student Worker
San Diego County Department of Environmental Health
01.2019 - 01.2020
- Revised food and safety information pamphlets to educate vendors, enhancing clarity and compliance with regulations.
- Managed Acella program, creating and processing over 100 temporary food permits, ensuring timely service and adherence to safety standards.
- Assisted in environmental health inspections and data collection processes.
- Maintained records of environmental samples and laboratory results.
- Supported public outreach efforts regarding health regulations and compliance.
Delivery Driver
Amazon
01.2016 - 01.2018
- Managed high-volume logistical tasks, delivering over 5,000 packages while ensuring efficiency and reliability.
- Delivered packages efficiently across assigned routes daily.
- Ensured compliance with safety regulations during driving and delivery.
- Provided excellent customer service during package drop-offs.
Education
MS - Health Care Informatics
University of San Diego
San Diego05-2025
BS - Public Health
San Diego State University
Skills
- Data Visualization
- Microsoft Excel (Advanced Regression/Analysis)
- SQL
- Google Suite
- Microsoft Office Suite
- Project Management (SDLC)
- EHR/EMR Systems
- Acella
- SPSS
- Biostatistics
- Public Health Evaluation
- Strategic Planning
Projects
- Graduate Capstone: Chronic Condition Outcomes Analysis, Designed a comprehensive methodology to analyze social determinants of health and their impact on clinical outcomes. Conducted literature reviews and developed evaluation plans using health informatics principles to support data-driven interventions.
- "Digital Wisdom" Leadership Project, Directed a community outreach initiative providing digital literacy training to local community members. Managed project timelines and stakeholder communication to ensure educational goals were met.
Coursework
- Healthcare Analytics, HCIN-547, Applied clinical datasets to solve complex operational questions and measure performance metrics.
- Database Design, HCIN-543, Utilized SQL for data modeling and knowledge management to improve system efficiency and data integrity.
- Machine Learning Applications, HCIN-620, Developed predictive models to enhance operational efficiency and clinical decision support.
- Systems Analysis & Design, HCIN-542, Managed the System Development Life Cycle (SDLC) for informatics implementation projects.
- Population Health Analytics, HCIN-600, Evaluated health programs and policy interventions using epidemiological approaches and data-driven recommendations.
Timeline
Student Worker
San Diego County Department of Environmental Health
01.2019 - 01.2020
Ecommerce Associate
Whole Foods Market
01.2018 - Current
Delivery Driver
Amazon
01.2016 - 01.2018
MS - Health Care Informatics
University of San Diego
BS - Public Health
San Diego State University