Mark Castro
Summary
Talented Bank Teller adept at processing customer transactions, counting money and maintaining a balanced cash drawer with high level of accuracy. Trained in all aspects of opening and closing procedures.
Overview
8
8
years of professional experience
Work History
Teller
GCEFCU
03.2023 - Current
- Educated customers on online banking and mobile banking applications.
- Assisted customers with banking needs and inquiries.
- Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
Front End Associate
Chik-Fil-A
11.2022 - 03.2023
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Meat Market Associate
HEB Grocery Store
10.2019 - 08.2022
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Ensured optimal inventory levels with timely ordering, accurate receiving, and meticulous record-keeping of meat deliveries.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Courtesy Clerk
Krogers Grocery Store
12.2015 - 09.2019
- Delivered prompt service to prioritize customer needs.
- Managed timely and effective replacement of damaged or missing products.
- Increased overall efficiency by assisting with price checks and product location inquiries from customers.
- Cross-trained and provided backup support for organizational leadership.
Education
Bachelor of Arts - Accounting
University of Houston - Clear Lake
Houston, TX06.2027
Associate of Arts - Business
San Jacinto College District
Pasadena, TX05.2022
Skills
Honest and Dependable
Reliable and Responsible
Attention to Detail
Cash Handling
Customer Service
Spanish speaking
Numeric Aptitude
Languages
Spanish
Limited Working
Timeline
Teller
GCEFCU
03.2023 - Current
Front End Associate
Chik-Fil-A
11.2022 - 03.2023
Meat Market Associate
HEB Grocery Store
10.2019 - 08.2022
Courtesy Clerk
Krogers Grocery Store
12.2015 - 09.2019
Bachelor of Arts - Accounting
University of Houston - Clear Lake
Associate of Arts - Business
San Jacinto College District