Mark Cipolla Jr.
Englewood
Summary
Hard-working and passionate job seeker with strong organizational and computer skills eager to secure an entry-level Rehab/Medical position. Ready and ambitious to help a team achieve company goals.
Overview
4
4
years of professional experience
Work History
Intern
NAMI - National Alliance Of Mental Illness
04.2024 - 07.2024
- Supported staff members in their daily, including daily activities such as WRAP and Emotions Support/
- Assisted in the planning and execution of company events, resulting in increased employee engagement and satisfaction.
- Participated in the planning and execution of community outreach programs, strengthening community relations such as Hurricane Expos.
Guest Service Representative
Escape Casey Key Resort
05.2023 - 04.2024
- Assisted guests with reservation modifications, resolving any issues promptly and professionally.
- Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
- Developed strong rapport with returning guests to foster loyalty and repeat business.
- Enhanced guest satisfaction by providing exceptional customer service at the front desk.
Fitness Assistant
YMCA
09.2020 - 07.2022
- Kept fitness areas, machines, and spaces clean and orderly for customers.
- Administered CPR, first aid and medical services to injured customers and participants.
- Coordinated healthy and safe use of fitness tools, equipment and spaces to prevent injuries.
- Taught staff and participants proper methods for best uses of equipment to meet individual fitness goals.
Education
Bachelor of Science - Rehabilitation Science
Wright State University
Dayton, OH07.2024
Skills
- Interpersonal and Social Skills
- Flexible Schedule Availability
- Enjoys Research and Analysis
- Modern Computer Skills
- Professional
- Resourceful and Adaptable to every Situation
Timeline
Intern
NAMI - National Alliance Of Mental Illness
04.2024 - 07.2024
Guest Service Representative
Escape Casey Key Resort
05.2023 - 04.2024
Fitness Assistant
YMCA
09.2020 - 07.2022
Bachelor of Science - Rehabilitation Science
Wright State University
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