Mark Cordial
Fayetteville,NC
Summary
to seek demanding roles and responsibilities with potential for growth and career progression as notable achievements
Overview
26
26
years of professional experience
1
1
Certification
Work History
Assistant Manager
AMC Theatres
06.2019 - Current
- Responsible for maintaining and managing inventory, concession, and janitorial ordering, projection equipment, customer service, and leadership training
- Kept inventory shrink well below the company average by organizing, training, and following up on any issues
- Recognized for creating training manuals at the theater level for ordering and inventory control
- Consistently received excellent performance evaluations
- Responsible for coordinating with vendors on upgrading existing equipment to the new standard
Assistant Team Leader
Ollies Bargain Outlet
03.2016 - 02.2019
- Financial oversight of all sales and profit goals through developing and implementing strategies for merchandising, expense control, and shrink reduction
- Develop and execute plans for all coaching, training and development by evaluating, supervising, and scheduling of store employees
- Maintain hiring standards through recruiting, interviewing, and selecting candidates through company standards
- Perform all team leader functions of opening and closing the store
- Lead all monthly meetings in the store and assess all changes from the meetings
- Led the region in customer retention metrics for 2nd quarter 2016
Wireless Team Leader
Target Mobile/Marketsource
05.2014 - 03.2016
- Drive sales and customer satisfaction within Target's retail location with regards to various wireless products, accessories, and services
- Grow sales performance and other key metrics through sales, training, and marketing
- Build brand awareness of Target products and services
- Interview and train new team members
- Top store for 4th quarter 2015 in regards to protection plans for southern region
Store Manager
Blockbuster LLC
09.2008 - 01.2014
- Develop strong financial results and exceptional customer service by managing all aspects of store operations, community engagement, and hiring and talent development
- Responsible for local marketing effort, sales initiatives, operational and financial effectiveness, labor scheduling, and performance management
- Plan store layouts and design displays
- Recognized as top sales performer for area in key metrics 2010-2013
- Implemented add-on sales techniques resulting in an increase of average purchase by 15%
- Identify opportunities to reduce controllable costs by as much as 10% each year
- Led the territory in customer service retention metrics for 2012-2013, and consistently drove the store to the top 15% of the company
Complex Manager
Carmike Cinemas
06.2000 - 09.2008
- Determine staffing requirements, and interview, hire, and train employees
- Plan and direct activities such as sales promotions including coordinating with other businesses
- Monitor operations to ensure standards for image projection and sound are met
- Resolve customer issues regarding sales and service
- Supervise employees engaging in sales, inventory, and customer service
- Recognized as top sales performer for 2006-2007 by Fandango online ticket sales
- Implemented add-on sales techniques resulting in an increase of average purchase by 15%
Education
B.S. - Criminal Justice
Fayetteville State University
Fayetteville, NC05-2002
B.A. - Psychology
East Carolina University
Greenville, NC05-1999
Skills
- Leadership and supervision
- Hiring and training expertise
- Inventory control management
Certification
- Serve Safe Manager
- July 2025 to July 2028
Additional Information
Authorized to work in the US for any employer
Timeline
Assistant Manager
AMC Theatres
06.2019 - Current
Assistant Team Leader
Ollies Bargain Outlet
03.2016 - 02.2019
Wireless Team Leader
Target Mobile/Marketsource
05.2014 - 03.2016
Store Manager
Blockbuster LLC
09.2008 - 01.2014
Complex Manager
Carmike Cinemas
06.2000 - 09.2008
B.S. - Criminal Justice
Fayetteville State University
B.A. - Psychology
East Carolina University