Mark Craig
Soldotna
Summary
Accomplished Nurse Manager with expertise in staff supervision, quality assurance, and policy development. Led initiatives to improve operational efficiency and patient satisfaction. Experienced in managing nursing teams, collaborating with medical professionals, and ensuring compliance with healthcare standards. Skilled in strategic planning, team building, and training program implementation to enhance nursing capabilities.
Overview
17
17
years of professional experience
Work History
Inpatient/OR/DES Nurse Manager
YKHC
Bethel
02.2020 - 06.2026
- Supervised nursing staff to uphold high-quality patient care standards.
- Managed staffing schedules to optimize coverage and enhance patient support.
- Monitored quality assurance activities to ensure compliance with care standards and improve patient outcomes.
- Implemented strategies that improved operational efficiency and effectiveness.
- Developed and implemented nursing policies and procedures.
- Implemented training programs for new nurses to enhance professional development.
- Monitored staff performance and provided coaching and formal counseling to staff.
- Conducted regular meetings with staff to discuss concerns or issues related to nursing practices.
- Facilitated communication between physicians, nurses, support services personnel.
- Participated in the recruitment, interviewing, selection, orientation of new employees.
- Facilitated interdisciplinary meetings to strengthen communication and foster collaboration.
- Collaborated with other departments to ensure quality patient outcomes.
- Investigated incidents or complaints from patients or their families.
- Performed personnel interviewing, hiring, disciplinary actions and dismissals.
- Addressed disciplinary issues among staff in accordance with organizational policy.
- Maintained accurate records of employee attendance, sick leave requests, vacation time.
- Participated in strategic planning initiatives designed to improve overall operations.
Inpatient Charge Nurse
YKHC
Bethel
09.2017 - 02.2020
- Supervised nursing staff to ensure high-quality patient care standards.
- Coordinated patient admissions, discharges, and transfers efficiently.
- Managed schedules and assignments for nursing personnel effectively.
- Collaborated with healthcare teams to develop care plans for patients.
- Conducted daily rounds to assess patient conditions and evaluate progress towards goals.
- Resolved patient concerns by providing compassionate support and guidance.
- Ensured compliance with regulatory standards in all nursing operations.
- Served as a preceptor for new nurses by providing orientation to unit policies and procedures, coaching on clinical skills, and mentoring on professional development issues.
- Delegated tasks appropriately among staff members according to their qualifications.
Inpatient Floor Nurse
CPGH
Soldotna
08.2014 - 07.2017
- Administered medications and treatments according to established protocols.
- Monitored patient vital signs and reported changes to the healthcare team.
- Collaborated with physicians to develop and implement patient care plans.
- Assisted with wound care and other nursing procedures.
- Educated patients and families about health conditions and post-discharge care.
- Maintained accurate patient records in electronic health systems.
- Initiated admissions, transitions and discharges by communicating with colleagues as well as patients and family members.
Unable to work r/t MVA
None
Soldotna
10.2013 - 08.2014
Inpatient Floor Nurse
YKHC
Bethel
01.2012 - 10.2013
- Monitored patient vital signs and reported changes to the healthcare team.
- Collaborated with physicians to develop and implement patient care plans.
- Administered medications and treatments according to established protocols.
- Assisted with wound care and other nursing procedures.
- Educated patients and families about health conditions and post-discharge care.
- Maintained accurate patient records in electronic health systems.
Psychiatric Charge Nurse
Allen Parish Hospital
Kinder
05.2010 - 01.2012
- Developed individualized patient care plans based on psychiatric assessments.
- Monitored patient progress and adjusted treatment strategies.
- Implemented safety protocols to manage acute psychiatric crises effectively.
- Coordinated interdisciplinary team meetings for comprehensive patient treatment.
- Conducted group therapy sessions focused on developing coping skills and managing stressors.
- Utilized evidence-based practices in order to deliver quality care to patients in a timely manner.
- Managed medication administration and ensured compliance with regulations.
- Trained new nurses on protocols and best practices in psychiatric care.
- Supervised nursing staff and ensured adherence to care standards.
Inpatient Floor Nurse
Beauregard Memorial Hospital
DeRidder
05.2010 - 01.2012
- Monitored patient vital signs and reported changes to the healthcare team.
- Collaborated with physicians to develop and implement patient care plans.
- Administered medications and treatments according to established protocols.
- Assisted with wound care and other nursing procedures.
- Educated patients and families about health conditions and post-discharge care.
- Maintained accurate patient records in electronic health systems.
Inpatient floor Nurse
Lake Charles Memorial Hospital
Lake Charles
01.2009 - 05.2010
- Administered medications as prescribed by physicians and monitored effects.
- Collaborated with healthcare team to develop and implement care plans.
- Provided direct patient care in fast-paced hospital environment.
- Educated patients and families on health management and treatment options.
- Documented patient information accurately in electronic health records system.
- Ensured compliance with safety and infection control protocols consistently.
Education
Associate of Arts -
McNeese State University
Lake Charles, LA12-2008
Skills
- Clinical operations management
- Quality assurance
- Healthcare quality improvement
- Compliance management
- Operational policy implementation
- Staff supervision
- Interdisciplinary collaboration
- Performance evaluation
- Conflict management
Timeline
Inpatient/OR/DES Nurse Manager
YKHC
02.2020 - 06.2026
Inpatient Charge Nurse
YKHC
09.2017 - 02.2020
Inpatient Floor Nurse
CPGH
08.2014 - 07.2017
Unable to work r/t MVA
None
10.2013 - 08.2014
Inpatient Floor Nurse
YKHC
01.2012 - 10.2013
Psychiatric Charge Nurse
Allen Parish Hospital
05.2010 - 01.2012
Inpatient Floor Nurse
Beauregard Memorial Hospital
05.2010 - 01.2012
Inpatient floor Nurse
Lake Charles Memorial Hospital
01.2009 - 05.2010
Associate of Arts -
McNeese State University