Mark Cristadoro
Summary
Hardworking Material Handler skilled in order fulfillment, warehouse processes and inventory management. Reliable and dependable with eleven plus years of industry experience. Demonstrated success in contributing to team objectives.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Material Handler/Non-Conformity Specialist
Exel Logistics a Division of DHL Supply Chain
Lewisville, TX
07.2014 - Current
- Loading & unloading trucks; verifying packing lists with purchase requisitions; receiving inventory into the computer system; stocking inventory; pulling items to fill orders; verification of order accuracy; palletizing orders; preparing orders for shipping; creating bills of lading & packing lists for shipping; loading freight onto trucks; utilizing forklifts & pallet jacks.
- Analysis & testing of non-conforming/damaged parts & equipment, document deficiencies, notify customer representatives with analyzed results for input on repair, management, or disposal of related parts & equipment. Write up parts/equipment with missing documentation & investigate to determine origin of said merchandise. Thoroughly document communication, action & follow-up for each case.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Followed all company policies and procedures to deliver quality work.
Inventory Specialist/Material Handler
ProLogistix Staffing
Grand Prairie, TX
03.2013 - 07.2014
- Loading & unloading trucks; verifying packing lists with purchase requisitions; receiving inventory into the computer system; stocking inventory; pulling items to fill orders; verification of order accuracy; palletizing orders; preparing orders for shipping; creating bills of lading & packing lists for shipping; loading freight onto trucks; utilizing forklifts & pallet jacks.
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Performed data entry and completed proper paperwork.
- Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
Sales Associate
Lowe’s Home Improvement
Frisco, TX
05.2011 - 05.2019
- Responsibilities include customer service & interaction; managing inventory controls; shipping & receiving; restock; forklift & pallet jack operation; daily cleanup & make-ready; other tasks as assigned by department managers and store managers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
Dept. Manager – Sales Associate
Home Depot
Plano, TX
02.1999 - 05.2011
- Responsibilities included: assessing & maximizing departmental staffing needs; customer service & interaction; order, audit & manage departmental inventory; shipping & receiving; restock; forklift & pallet jack operation; daily cleanup & make-ready; direction, overseeing, & scheduling of departmental staff.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
Quality Control Inspector & Airframe/Powerplant Aircraft Mechanic
Aircraft Ducting Repair, Inc.
Forney, TX
04.1996 - 02.1999
- Responsibilities included: inspections on aircraft a/c components; determining necessary repairs per Federal Aviation Regulation standards; inspecting repaired parts & signing off on returning a component to active service.
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Performed visual inspections and non-destructive tests where appropriate.
Airframe/Powerplant Aircraft Mechanic
Avcells, Inc.
Carrollton, TX
01.1995 - 03.1996
- Responsibilities included: fixed-base-operator who repaired general aviation brakes, wheels, avionics & fuel cells.
- Maintained repair logs to document all corrective and preventive aircraft maintenance.
- Maintained orderly and safe work environment by enforcing tool control and FOD awareness, prevention, and safety.
- Operated power tools, gauges and testing equipment to adjust, repair, and replace faulty components in aircrafts.
Airframe/Powerplant Aircraft Mechanic
Thompson Aerospace
Dallas, TX
08.1992 - 01.1995
- Responsibilities included: repair of aircraft wheels, brakes, avionics & fuel cells.
- Maintained orderly and safe work environment by enforcing tool control and FOD awareness, prevention, and safety.
- Optimized inventory management by accurately tracking parts usage and proactively ordering replacements when needed.
- Assisted colleagues with technical guidance as needed, fostering a collaborative environment focused on shared success.
- Documented all inspection and maintenance actions in aircraft forms, IMDS, and FERMS.
- Ensured accurate recordkeeping of all maintenance activities, facilitating smooth audits and regulatory compliance checks.
Education
FAA - Airframe/Powerplant Certification obtained -
Texas Aero Tech
Dallas, TX05.1992
Skills
- Manager/ Team leader
- Quality assurance
- Works well with deadlines
- Superior time management
- Expert problem solving
- Excellent communication
- Various shipping & receiving methods
- Works with little or no supervision
- Teamwork & collaboration
- Customer relations
- Forklift, pallet jack operator, & trainer
- Preparation of bills of lading & airway shipments
- Utilization of FedEx & UPS shipping systems
- Inventory controls & management
- Ability to learn varied tasks
- Interaction with shipping vendors (UPS, FedEx, etc) with regards to shipment status
- Documentation Management
- Proficient in SAP
- Excel (beginner level)
- Word (beginner level)
Certification
- Operator permit - PIT
- Certified on Sit Down Electric
- Certified on Stand-up Electric (Reach)
- Certified on Pacer
- Certified on Order Selector
Timeline
Material Handler/Non-Conformity Specialist
Exel Logistics a Division of DHL Supply Chain
07.2014 - Current
Inventory Specialist/Material Handler
ProLogistix Staffing
03.2013 - 07.2014
Sales Associate
Lowe’s Home Improvement
05.2011 - 05.2019
Dept. Manager – Sales Associate
Home Depot
02.1999 - 05.2011
Quality Control Inspector & Airframe/Powerplant Aircraft Mechanic
Aircraft Ducting Repair, Inc.
04.1996 - 02.1999
Airframe/Powerplant Aircraft Mechanic
Avcells, Inc.
01.1995 - 03.1996
Airframe/Powerplant Aircraft Mechanic
Thompson Aerospace
08.1992 - 01.1995
FAA - Airframe/Powerplant Certification obtained -
Texas Aero Tech