Mark Cummings
Davidson,NC
Summary
With a proven track record at Trego Dugan, I excel in operational efficiency and customer engagement, leveraging skills in environmental compliance and problem-solving to enhance safety and service quality. Skilled in servicing vehicles and fostering professional relationships, I consistently deliver results beyond expectations, ensuring regulatory adherence and superior client satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Dual Operation Agent
Trego Dugan
Concord, NC
07.2024 - 01.2025
- Loaded and unloaded aircraft cargo, passenger baggage and freight.
- Communicated effectively with ground crew members to ensure smooth operation of flights.
- Inspected aircraft interiors prior to take-off for any hazards or debris that could cause damage during flight.
- Maintained on-time connections by guiding aircraft to and from gate positions.
- Contacted and verified will-call orders and cancellation list or past customers to offer last-minute ticket options.
- Searched for and located available seats, cabins and flights for passengers.
- Monitored airport security regulations and ensured that all passengers were compliant with safety procedures.
- Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
Dockworker
Safe Harbor Marinas
Cornelius, NC
03.2024 - 07.2024
- Collaborated with other movers when loading large equipment to prevent potential accidents.
- Monitored weather conditions to determine when it was safe to load or unload cargo.
- Reported any damage or loss of goods to supervisors immediately.
- Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Maintained safety regulations while operating heavy equipment.
- Responded to questions about local area and company services.
- Activated fuel pumps to fill fuel tanks of vehicles with gasoline or diesel fuel.
- Ensured compliance with local regulations pertaining to vessel operations in harbor waters.
Vessel Mechanic
Barefoot Watersports
Cornelius, NC
04.2022 - 09.2022
- Utilized computer diagnostic equipment to troubleshoot electrical issues in vehicles.
- Mounted motors to boats and operated boats at various speeds on waterways to conduct operational tests.
- Removed and either repaired or replaced parts gears, magneto points, piston rings and spark plugs to correct malfunctions.
- Completed regular maintenance and service through oil changes, gear lubrication and winterizing.
- Cleaned bilges and hulls of vessels when necessary.
- Installed replacement parts including propellers, shafts, bearings and seals.
- Operated machinery used in boat maintenance such as pressure washers.
- Removed vessels from water with movable lift cranes and marine railways to carry out thorough inspections and repair work.
- Fabricated custom components as needed using welding equipment or hand tools.
Education
Environmental Technology & Management
North Carolina State University
Raleigh, NC08-2028
Skills
- Professional networking
- Financial document preparation
- Business correspondence
- Public speaking
- Problem-solving skills
- Servicing vehicles
- Hand and power tools
- Electrical system rewiring
- Codes implementation
- Workplace safety
- OSHA
- Safety management
- Environmental assessments
- EPA guidelines
- Classifying waste
- Environmental compliance
- Greenhouse gas emissions
- Water quality management
- Hazardous waste management
Accomplishments
- AP Scholar Award
- SGA Vice Executive
Certification
- Forklift License
- Boaters License
Affiliations
- Mountain Biking
- Outdoor Gardening
- Vehicle Service
- Electric Vehicle Construction
Timeline
Dual Operation Agent
Trego Dugan
07.2024 - 01.2025
Dockworker
Safe Harbor Marinas
03.2024 - 07.2024
Vessel Mechanic
Barefoot Watersports
04.2022 - 09.2022
Environmental Technology & Management
North Carolina State University
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