MARK DALEY
Supply Chain Professional
Roswell,GA
Summary
Senior-level Supply Chain and Operations leader with extensive experience in creating strategies and leading execution of all supply chain activities, including procurement, manufacturing and distribution management. Manages and leads cross-functional teams to drive product supply and productivity improvements. Leads risk mitigation, while driving supply chain strategies for end-to-end pipeline management and supply planning. Skilled in negotiation and strategic decision making, perfected by 13 years of experience in leading organizational business units.
Overview
14
14
years of professional experience
7
7
years of post-secondary education
Work History
Director, Transportation Services
Ware2Go
Atlanta, GA
02.2021 - 07.2022
- Identified and overcame missed Revenue opportunities throughout sales cycle by creating training modules, SOPs to guide conversations, and new Transportation Sales Manager position
- Develop and implement Ocean Freight offering, resulting in $1.5 million in YTD revenue
- Create inbound and outbound revenue retention and growth goals for new and existing merchants across all modes (Ocean, Air, IMDL, FTL, LTL)
- Built out diverse team of 5 direct reports supporting 76% YoY revenue growth from $7MM to $12.3MM
- Reduced cash flow while expanding carrier network and operational efficiency by leveraging synergies and providing additional revenue streams with other UPS entities
- Implemented bi-weekly product development reviews with CPO outlining and defining technological enhancements to further streamline end to end supply chain solution for internal and external stakeholders.
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
- Leveraged professional networks and industry knowledge to strengthen client relationships.
- Assisted with sales and marketing strategies to foster achievement of revenue goals.
Senior Manager, Transportation
Ware2Go
Atlanta, GA
04.2019 - 02.2021
- Established end to end freight solution that supported customer and market demand yielding $1MM in Revenue at 20% margin in first year
- Provided leadership, guidance, and support for 2 direct reports through weekly 1:1 discussions, cross-departmental training, and empowering them to make decisions
- Curated and implemented customer specific national white glove/threshold delivery solution that yielded $7MM in Revenue YoY.
- Planned and oversaw third-party shipments, managing stakeholder relationships and contracted rates.
- Held monthly meetings to create business plans and workshops to drive successful business.
- Analyzed revenue distribution, bank reconciliations and account analysis documents to execute month-end closing.
- Maintained frequent interaction with senior management to measure goal achievement and determine areas of improvement.
International Finance Manager
Coyote Logistics
Atlanta, GA
01.2018 - 03.2019
- Oracle Cloud Project manager for European entities.
- Developed training through UAT, development, into production.
- Audited financials from conversion files ensuring SOX compliance.
- Month end audits for 3 European ledgers
Operations Manager - Europe
Coyote Logistics
Dover, United Kingdom
07.2017 - 12.2017
- Ex-Pat stationed in Dover, England for 6 months
- Developed SQL reporting for EU Finance Director and VP, EU Operations
- Created detailed 5-year Head Count plan for VP, EU Operations, Finance Director and COO
- Managed Finance department realignment to mirror US structure while assessing team members strengths and weaknesses to best placement for success
- Audited legacy financials for discrepancies, notating differences while creating corrective action plans for management to review
Finance Manager
Coyote Logistics
Atlanta, GA
08.2016 - 07.2017
- Manage all Revenue based intercompany transactions and communicate between UPS F&A Managers and Coyote leadership.
- Established monthly reconciliation process for over 100 Inter-company accounts totaling $580MM yearly revenue.
- Coordinate with both Coyote Integration, Operations and UPS teams for new projects as well as process improvements for current projects
- Evaluated project applications and verified with outline specifications to approve, reject and recommend adjustments.
Senior Operations Manager
Coyote Logistics
Chicago, IL
05.2012 - 08.2016
- Identified operational deficiencies directly affecting DSO between Sales, Operations and Accounting
- Oversaw workforce management planning, volume predictions and capacity planning.
- Built loyal account base and long-term business relationships with dry and refrigerated grocery accounts.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Coordinated leadership workshops to educate team members on best practices to optimize productivity.
- Monitored over 30 employees' day-to-day activities and made plans to rectify issues.
Enterprise Operations Manager
Coyote Logistics
Chicago, IL
01.2009 - 05.2012
- Strategic analysis of client accounts leading to increase in profitability, lane productivity, diversity, and expansion of client services concurrent with rate maintenance and stability
- Directed and initiated monthly presentations detailing sales data and forecasted capacity strategies for upcoming customer meetings
- Managed team of six
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
Bachelor of Science - Marketing
Auburn University
Auburn, AL 05.2002 - 12.2008
Skills
Project management – International/Domesticundefined
Timeline
Director, Transportation Services
Ware2Go
02.2021 - 07.2022
Senior Manager, Transportation
Ware2Go
04.2019 - 02.2021
International Finance Manager
Coyote Logistics
01.2018 - 03.2019
Operations Manager - Europe
Coyote Logistics
07.2017 - 12.2017
Finance Manager
Coyote Logistics
08.2016 - 07.2017
Senior Operations Manager
Coyote Logistics
05.2012 - 08.2016
Enterprise Operations Manager
Coyote Logistics
01.2009 - 05.2012
Bachelor of Science - Marketing
Auburn University
05.2002 - 12.2008
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