Mark Denis
Opa-locka,FL
Summary
Adept at enhancing customer experiences and streamlining operations, I leveraged my technical proficiency and exceptional time organization skills across roles, notably at Walk-On’s Sports Bistreaux. My background includes mentoring peers, excelling in point of sale management, and driving sales through strategic upselling, resulting in significant repeat business and satisfaction.
Overview
2
2
years of professional experience
Work History
Server
Walk-On’s Sports Bistreaux
Kendall
05.2022 - 08.2023
- Ensured optimal service by seating guests, taking orders, serving dishes, and removing dinnerware promptly and with a positive attitude
- Knowledgeably recommended menu items based on customer needs and preferences, including upselling complementary dishes and drinks
- Resolved customer concerns swiftly and respectfully
- Fostered repeat business by getting to know customers and their orders
Warehouse Associate
Fanatics
Miramar
10.2021 - 12.2021
- Completes shipments by processing and loading orders
- Prepares orders by processing requests and supply orders; pulling materials; packing boxes; placing orders in delivery area
- Understanding how to utilize manual and electric pallet jacks, while taking precautionary measures
- Preserves safe and clean work environment by keeping shelves, pallet area, and workstations neat
- Efficiently able to work through time constraints and meet company quota’s
Server
Flanigan’s
Pembroke Pines
08.2021 - 10.2021
- Serve customers in a positive and swift manner
- Manage multiple tables at once with organization and precision
- Learned how to work under pressure, improve my communication skills, patience with customers, point of sale systems, and improved my problem-solving skills
- Provided information to help food and beverage selections and presented ordered choices in a prompt and efficient manner
Server/To-Go
Chili’s Grill & Bar
05.2021 - 08.2021
- Served guests in a fast-paced environment and utilized time management skills for an optimal experience for each and every guest
- Assisted other workers to achieve maximum efficiency during peak hours
- Maintained a clean and professional appearance and dining area for guest satisfaction
Education
High School Diploma -
Everglades High School
Miramar05.2021
Skills
- Numerical Problem Solving
- Technical Proficiency
- Point Of Sale Management
- Customer Engagement Through Upselling
- Mentorship Development
- Skilled Time Organization
Timeline
Server
Walk-On’s Sports Bistreaux
05.2022 - 08.2023
Warehouse Associate
Fanatics
10.2021 - 12.2021
Server
Flanigan’s
08.2021 - 10.2021
Server/To-Go
Chili’s Grill & Bar
05.2021 - 08.2021
High School Diploma -
Everglades High School
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