MARK DIFERDINANDO
Greensboro,NC
Summary
Strategic business professional with expertise in operations management and regional sales leadership. Specializes in building customer relationships and developing high-performing teams. Led a regional sales team to over $1.3 million in annual revenue, while enhancing staffing, training, customer retention, and inventory coordination.
Overview
2
2
years of post-secondary education
3
3
years of professional experience
Work History
Regional Sales Manager
Brightspeed
Regional Market
02.2024 - 06.2025
- Enhanced regional sales performance by leading team, setting goals, coaching sales strategies, and developing customer relationships.
- Managed team of 22 employees, achieving over $1.3 million in sales within one calendar year.
- Received the Golden Door Sales Award for exceptional sales performance and leadership contributions.
General Manager
Grease Monkey
Kernersville, NC
04.2026 - Current
- Oversaw daily operations of automotive service center, managing staffing, scheduling, customer experience, sales performance, inventory, and service quality to ensure seamless service delivery.
- Recruit, train, and coach team members while setting expectations for productivity, professionalism, safety, and customer service.
- Reviewed service needs and recommendations with customers, resolved concerns, and ensured maintenance work was clearly explained and met standards for quality assurance.
- Monitored store performance, product usage, vendor needs, and operating costs to enhance operational efficiency and achieve positive business outcomes.
Head Girls Soccer Coach
Page High School
Greensboro, NC
02.2026 - Current
- Led girls' soccer program, planned practices, managed game-day decisions, and developed players' technical skills to enhance team performance.
- Directed Page High School girls soccer program by creating season plans and providing daily guidance.
- Instructed players on tactics, positioning, and fundamental soccer skills.
- Organized practices, drills, and match preparation for Page High School athletes.
- Coordinated with school staff, families, and student-athletes to reinforce accountability, communication, discipline, and teamwork across the program.
Sales Representative
CR3 American Exteriors
Huntersville, NC
10.2024 - Current
- Developed residential roofing and exterior sales opportunities via prospecting, customer communication, property inspections, and needs-based recommendations, enhancing client engagement.
- Managed opportunities from initial contact to contract execution, coordinating project details and sustaining client relationships throughout process, ensuring smooth project transitions.
- Presented repair options and product choices to homeowners
- Conducted in-home exterior consultations for roofing, siding, and window projects
- Evaluated storm damage on residential properties to determine repair needs. and documented property needs for CR3 American Exteriors
Teacher, Special Needs Education
Impact Journey School
Greensboro, NC
01.2024 - 01.2025
- Provided structured instruction and individualized learning strategies for students with special needs, fostering collaboration with school staff to enhance student engagement and learning outcomes.
- Assessed student work and adjusted teaching plans for learning needs.
- Implemented strategies to manage student behavior effectively in the classroom. using positive reinforcement and clear expectations.
- Developed lesson plans for Impact Journey School classroom instruction.
Education
Associate - Business Administration
Guilford Technical Community College
Jamestown, NC 04.2025 - 11.2026
High School Diploma -
Northern Guilford High School
Greensboro, NCSkills
- Sales Strategy and Business Development
- Operations & Team Management
- Customer management
- Employee Training and Coaching
- Performance tracking
- Budget management
- Project management
- Inventory and Vendor Coordination
- Service operations
- Conflict Resolution
- Interpersonal communication
EDUCATION & RECOGNITION
Award: Golden Door Sales Award — Brightspeed
Timeline
General Manager
Grease Monkey
04.2026 - Current
Head Girls Soccer Coach
Page High School
02.2026 - Current
Associate - Business Administration
Guilford Technical Community College
04.2025 - 11.2026
Sales Representative
CR3 American Exteriors
10.2024 - Current
Regional Sales Manager
Brightspeed
02.2024 - 06.2025
Teacher, Special Needs Education
Impact Journey School
01.2024 - 01.2025
High School Diploma -
Northern Guilford High School