Associate Banker
*Participate in delivery of exceptional customer experience by building relationship through proactive outreach as well as proposing appropriate products, services, and digital solutions to help customer succeed financially.
*Assist customers with basic requests related to opening bank accounts, completing service request, and submitting credit product applications.
*Build a lifelong relationship with customers and assist them with their financial goals while providing them tools and resources to help them reach their goals.
*Refer customer's financial needs to other partners as needed.
*Received direction from managers and exercise judgement with defined policies and procedures.
*Assist manage the branch when managers are out of the office and doing approval on complex transactions such as fee reversals.
*Assist customer balance and help them understand their bank transactions.
*Assist Tellers when it is extremely needed.-Process bank transactions such as payments, deposits and withdrawals.