Mark Drotleff

• Maintained accurate documentation for all shipments, ensuring compliance with regulations and minimizing potential liabilities.
• Managed complex shipping schedules, prioritizing tasks based on urgency and importance to meet strict deadlines.
• Prepared and maintained accurate records of shipments and deliveries to enable tracking history and acquire consistent information.
• Ensured timely deliveries with effective communication between warehouse staff, carriers, and customers.
• Developed and maintained relationships with shipping vendors to achieve reliable delivery of orders and boost rapport.
• Coordinated international shipments, navigating customs requirements and import/export laws for efficient delivery of goods.
• Established strong working relationships across departments, fostering a cohesive and collaborative work environment.
• Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
• Resolved shipment issues promptly by collaborating with internal teams and external partners to find effective solutions.

• Collaborated with senior management on strategic initiatives to improve overall operations at the facility level.
• Managed scheduling of employees, ensuring adequate staffing levels were maintained during peak periods or absences.
• Conducted performance evaluations for staff members, identifying areas for improvement and developing action plans for growth.
• Budget management responsibilities included monitoring expenses, validating invoices, and approving purchase orders within allocated limits.
• Enhanced team performance by conducting regular training sessions, setting clear expectations, and providing constructive feedback.
• Mentored new hires on company policies and procedures, ensuring successful integration into the team and adherence to best practices from day one.
• Actively participated in weekly team meetings, contributing ideas and insights to continually improve departmental performance and communication across the organization.

Law Enforcement

Lieutenant in class