Mark Duffey

Created processes and procedures that ensure high-quality products are delivered on time.

• Established relationships with third-party developers who could extend the reach of our products.
• Identified customer needs through user interviews, surveys, focus groups, and other feedback mechanisms.
• We communicated progress updates at regular intervals with senior leadership.
• Negotiated with vendors to obtain most cost-effective pricing for product distribution.
• Assessed projects against budgets and timelines, keeping team and assignments on task.

• Worked closely with engineering teams to ensure feature specifications are understood and implemented correctly.
• Managed cross-functional teams across departments, including engineering, marketing, and sales.
• Created processes and procedures that ensure high quality products are delivered on time.
• Communicated progress updates at regular intervals with senior leadership.
• Led project planning sessions to map out timelines for feature releases.
• Negotiated with vendors to obtain most cost-effective pricing for product distribution.

• Maintained records of all orders placed, received, and shipped.
• Investigated discrepancies between physical inventories and records.
• Monitored stock levels regularly to avoid backorders or shortages.
• Performed scheduled inventory audits per to verify accuracy and product availability.
• Utilized parts management software for inventory tracking and order processing.
• Organized and maintained the parts warehouse for easy access and efficient workflow.