Mark Dyer
Charlottesville
Summary
Collaborative team member with dedication to partnering with coworkers to promote engaged, motivated work culture. Strengths in building and maintaining relationships and working in fast-paced settings.
Overview
12
12
years of professional experience
Work History
Medical Delivery Driver
Apria Healthcare
04.2023 - Current
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Followed corporate procedures to maintain company and customer data confidentiality.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Fostered positive working relationships with regular customers.
Restoration Manager
Stanley Steemer
05.2015 - 04.2023
- Restoration department manager for water, fire, and mold. Private pay and insurance covered jobs.
- Provide detailed drawings of floor plans as well as pictures and all line items of the work performed. Upon completion go over initial estimate and come up with a final invoice with all paperwork for payment.
- Expand functional capacity by collaborating across departments on priorities, functions and common goals.
- Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
Driver Helper
UPS
11.2013 - 01.2015
- Exhibited good attendance, work habits and willingness to learn job functions.
- Arranged packages on truck to achieve best use of storage space and to minimize damage.
- Displayed very good communication and customer service skills.
- Relayed information about delivery changes and new orders.
- Used pallet jacks, handcarts and dollies to transport products to truck and to customers.
Warehouse Inventory Specialist
Music Today
06.2012 - 07.2014
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Checked packages and merchandise for damage and notified vendors.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Education
Associate of Arts - Liberal Arts And Sciences
Piedmont Virginia Community College
Charlottesville, VA06.2012
Skills
- Strategic planning
- Policies and procedures
- Verbal and written communication
- Attention to Detail
- IICRC certified in water and fire damage restoration
- Project Management
- Customer Service
- Time Management
Timeline
Medical Delivery Driver
Apria Healthcare
04.2023 - Current
Restoration Manager
Stanley Steemer
05.2015 - 04.2023
Driver Helper
UPS
11.2013 - 01.2015
Warehouse Inventory Specialist
Music Today
06.2012 - 07.2014
Associate of Arts - Liberal Arts And Sciences
Piedmont Virginia Community College
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