Mark Escobar
Ronkonkoma,New York
Summary
Results-driven professional with a proven track record in customer service and team training. Expertise in problem-solving and compliance with health regulations, ensuring a safe and efficient dining environment.
Overview
3
3
Languages
1
1
Certification
5
5
years of professional experience
Work History
McDonald's Manager
McDonald's
Smithtown, New York
07.2021 - Current
- Supervised daily operations to ensure efficient service and customer satisfaction.
- Trained and mentored staff on food safety and service protocols.
- Managed inventory levels to maintain product availability and reduce waste.
- Resolved customer complaints promptly to maintain a positive dining experience.
- Oversaw compliance with health regulations to ensure a safe environment for all.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
Education
High School Diploma -
Brentwood High School
Brentwood, NY06-2023
Skills
- Hospitality management
- Inventory management
- Customer service
- Team training
- Effective communication
- Proactive problem solving
- Time management
- Organizational skills
- Adaptability to change
- Stress management
- Interpersonal communication
- Nutritional expertise
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Italian
Elementary
Certification
- ServSafe certificate
Accomplishments
- 2025 Rising star Award
Timeline
McDonald's Manager
McDonald's
07.2021 - Current
High School Diploma -
Brentwood High School