Mark Esquivel
San Antonio,TX
Summary
Experienced Bar Manager skilled in inventory management, alcohol safety standards, and customer relationship management. Proven ability to enhance customer experiences and lead teams to deliver exceptional service. Also 10 years in customer service. Able to handle any situation or task. Will work hard to learn any scenario.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Bar Manager
Casa Zapata
San Antonio, Texas
02.2026 - Current
- Monitored the performance of bartenders to ensure that all customers received prompt service in a courteous manner.
- Ensured compliance with local health codes regarding food storage temperatures or alcohol serving guidelines.
- Reviewed monthly sales reports to identify areas of improvement and growth opportunities.
Bartender
Various locations
San Antonio, Texas
12.2021 - 01.2026
- Cultivated strong relationships with regular customers, enhancing their overall experience.
- Welcomed customers at the entrance to create a friendly atmosphere. and provided excellent customer service.
- Executed opening and closing duties, ensuring efficient restocking of supplies.
Floor Manager
AT&T
San Antonio, Texas
10.2019 - 11.2021
- Supervised daily operations and managed staff schedules effectively.
- Monitored inventory levels and coordinated restocking efforts promptly.
Server/Bartender
Palenque Grill
San Antonio, Texas
03.2015 - 01.2018
- Provided exceptional customer service in a fast-paced dining environment.
- Mixed and served beverages according to established recipes and standards.
- Prepared and served beverages following established recipes and standards.
- Managed bar inventory and restocked supplies as needed for efficiency.
- Assisted in training new staff on service techniques and menu knowledge.
Cashier
Sonics Drive In
Del Rio, Texas
02.2012 - 08.2014
- Handled cash transactions and maintained accurate cash drawer throughout shifts.
- Greeted customers and answered any questions they had about the store's products and services.
- Processed customer transactions efficiently and accurately at busy drive-in location.
- Maintained cleanliness and organization of work areas and dining facilities.
- Provided exceptional customer service to enhance guest satisfaction and loyalty.
- Processed customer transactions efficiently and accurately at busy drive-in location.
- Maintained cleanliness and organization of work areas and dining facilities.
- Provided exceptional customer service to enhance guest satisfaction and loyalty.
Education
Associate of Applied Science - Business
University of The Incarnate Word
07-2018
High School Diploma -
Del Rio High School
07-2013
Skills
- Inventory management
- Alcohol safety standards
- Sales analysis
- Bartender training
- Beverage preparation
- Customer relationship management
- Bilingual communication
Certification
- CPR
Toast certified
SpotOn certified
Tabc
Food Handlers
Languages
- English
- Spanish
Timeline
Bar Manager
Casa Zapata
02.2026 - Current
Bartender
Various locations
12.2021 - 01.2026
Floor Manager
AT&T
10.2019 - 11.2021
Server/Bartender
Palenque Grill
03.2015 - 01.2018
Cashier
Sonics Drive In
02.2012 - 08.2014
High School Diploma -
Del Rio High School
Associate of Applied Science - Business
University of The Incarnate Word