Summary
Overview
Work History
Education
Skills
Events
Timeline
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Mark E Strode

Maple Falls,WA

Summary

Network Administrator with 10+ years' experience enhancing IT operations across the enterprise. Advanced experience in network and physical security, administration, technical support, team management, software integration, and multi-site architecture. Tech support Proficient and certified in many VMS systems, access control systems, and camera types including but not limited to Dallmeier, Genetec, Axis, Hikvision, Ganz, Avigilon, Hanwa, Flir, Honeywell, Bosch, and Open-eye Ava. Experienced in integrating multiple system types including VMS, access control, point of sale, license plate recognition, facial and retina recognition, traffic and heat mapping, object recognition, motion detection, and reporting documentation software

Developed skills in high-security environment, focusing on monitoring, troubleshooting, and maintaining surveillance systems. Leveraging analytical and technical abilities to ensure operational efficiency and data accuracy, aiming to transition into new field. Seeking opportunities to apply and expand these skills in dynamic and innovative setting.

Offering solid foundation in technical problem-solving and keen ability to learn and develop within security-focused role. Brings understanding of digital systems and network configurations, alongside skills in hardware setup and software troubleshooting. Ready to use and develop technical and analytical skills in [Desired Position] role.

Overview

12
12
years of professional experience

Work History

Surveillance Technician

Skagit Casino
05.2024 - Current
  • Identified potential security risks by conducting regular site surveys and recommending appropriate solutions.
  • Increased overall safety with the implementation of a comprehensive surveillance equipment inventory management system.
  • Enhanced security measures through the installation of advanced CCTV cameras and access control systems.
  • Provided detailed documentation on system specifications, maintenance schedules, and troubleshooting procedures to facilitate future reference and knowledge transfer.
  • Evaluated new surveillance technology offerings for potential benefits and integration possibilities within the existing infrastructure framework.
  • Resolved technical issues promptly, minimizing any disruptions to daily monitoring activities caused by faulty equipment or software malfunctions.
  • Ensured compliance with local regulations by maintaining up-to-date knowledge on relevant codes and industry standards for security installations.
  • Improved surveillance system efficiency by conducting routine maintenance and repairs on hardware.
  • Upgraded outdated systems with modern components, enhancing image clarity and coverage range while maintaining compatibility with current hardware.

System Support Programmer

Security Solutions North West
08.2022 - 05.2024
  • I design, program, setup and integrate multiple systems including surveillance, access control, burglar alarms, IP phones, intercoms, one-way speakers, remote monitoring and phone app monitoring
  • We build systems on multiple operating systems including Windows, Linux and web-based platforms like Open-Eye and Verkada

Network Administrator for Surveillance

Swinomish Casino and Lodge
02.2014 - 08.2022
  • I was the network administrator for the surveillance and access control systems for the Swinomish casino, lodge, golf course, cannabis store, and gas stations
  • During our 2018 gaming floor expansion, I designed and implemented the new surveillance and access control systems
  • Including over 700 cameras, 5 new secure server rooms, 3 top tier security areas and, 250+ access control points

Help Desk / Team Lead

Support.com
07.2013 - 02.2014
  • I was hired as a help desk technician for Comcast through support.com shortly after finishing school
  • After two months, I was promoted to a team lead managing up to 25 techs for Comcast providing tech support for customers and staff
  • In addition, I helped create and implement training procedures and programs for the new hires into the Comcast teams

Education

Associates degree - Network Administration

Bellingham Technical College
06.2013

Skills

  • Microsoft OS management
  • Microsoft server
  • Microsoft Exchange
  • AD
  • Network administration
  • Network monitoring
  • Network firewalls
  • Network support
  • Network infrastructure
  • Network protocols
  • Disaster recovery
  • SQL
  • VMWare
  • Tech support
  • Linux
  • Help desk
  • Information security
  • Data encryption
  • Chain of custody
  • Remote access software
  • Team management
  • Product research
  • Hardware troubleshooting
  • Incident reporting
  • System maintenance
  • Fiber optic cabling
  • Security system integration
  • Intrusion detection
  • CCTV installation
  • Biometric systems
  • IP camera configuration
  • Audio surveillance
  • Video surveillance expertise
  • Software troubleshooting
  • Installation and repairs
  • Panel terminations
  • Low-voltage systems
  • System troubleshooting
  • CCTV

Events

  • Defcon, 01/01/14, 12/31/20
  • World Game Protection, 01/01/17, 12/31/20

Timeline

Surveillance Technician

Skagit Casino
05.2024 - Current

System Support Programmer

Security Solutions North West
08.2022 - 05.2024

Network Administrator for Surveillance

Swinomish Casino and Lodge
02.2014 - 08.2022

Help Desk / Team Lead

Support.com
07.2013 - 02.2014

Associates degree - Network Administration

Bellingham Technical College
Mark E Strode