- Family
- Travelling
- Growing herbs, vegetables, or fruits in home gardens
Mark Fiantaca
Grand Junction,CO
Summary
Determined professional with an engaging personality displaying a courteous attitude to both employees and customers. Committed to providing a high level of service and for finding ways to improve processes.
Overview
8
8
years of professional experience
Work History
City Carrier/ EAS Supervisor
US Postal Office
03.2021 - 10.2025
- Delivered mail efficiently to residential and commercial routes, ensuring timely service.
- Managed daily route logistics, optimizing delivery sequences for improved efficiency.
- Maintained accurate records of deliveries and customer interactions, enhancing tracking processes.
- Conducted regular vehicle inspections, ensuring compliance with safety standards and regulations.
- Assisted in training new carriers on postal procedures and safety protocols.
- Provided exceptional customer service by addressing inquiries and resolving delivery issues promptly.
Merchandiser
Swire Coca-Cola
03.2019 - 03.2021
- Optimized product placement to enhance visibility and drive sales growth.
- Managed inventory levels to ensure product availability and minimize stockouts.
- Collaborated with sales team to execute promotional strategies effectively.
- Trained and mentored junior staff on merchandising best practices and standards.
General Manager of Operations
Little Caesars
06.2017 - 04.2019
- Streamlined daily operations to enhance service efficiency and customer satisfaction.
- Implemented staff training programs to improve performance and reduce turnover rates.
- Analyzed sales data to identify trends and optimize inventory management strategies.
- Developed operational policies to ensure compliance with health and safety regulations.
- Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.
Education
No Degree - High School Teaching
Mesa State College
Grand Junction, COHigh School Diploma -
Delta High School
Delta, CO06-1995
Skills
- Handheld scanner operation
- Professional relationships
- Package handling
- Excellent multitasking
- Customer service experience
- Efficient
- Written and verbal communication
Interests
Timeline
City Carrier/ EAS Supervisor
US Postal Office
03.2021 - 10.2025
Merchandiser
Swire Coca-Cola
03.2019 - 03.2021
General Manager of Operations
Little Caesars
06.2017 - 04.2019
No Degree - High School Teaching
Mesa State College
High School Diploma -
Delta High School