Mark Fierst
Maple Grove,MN
Summary
Professional commitment to providing the excellent customer service and process management in whatever task I approach. Whether it is improving procedural effectiveness in admissions process for the Division of Physical Therapy or coordinating some of the most important photographic events in someone's life, I strive create strong relationships based on trust and competency.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Admissions Coordinator
University of Minnesota
06.2022 - Current
- Provided support to prospective students, addressing concerns promptly and professionally, via email, phone, and Zoom.
- Assisted in updating and creating new admissions policies and procedures.
- Maintained accurate records of applicant data, ensuring timely decision-making and reporting.
- Collaborated with admissions team to develop and implement strategies to improve admissions process.
- Implement and improve marketing strategies, including content creation for social media. Collaborated with University marketing team to create marketing videos.
- Coordinated and assisted with various Division events.
- Managed graduate assistant for admissions.
Photographer
Self-employed
09.2011 - Current
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Developed strong relationships with clients through clear communication and professionalism.
- Provided exceptional customer service throughout the entire process from initial consultation to delivery of final products.
- Collaborated with clients to understand their vision, ensuring the final product met or exceeded expectations.
- Managed multiple projects simultaneously by prioritizing deadlines and maintaining excellent organization.
- Served a diverse range of industries, including weddings, corporate events, and portraits.
- Managed social media accounts, showcasing portfolio and attracting new clients.
- Networked with other photographers and event professionals to ensure consistent growth.
- Taught various photographer groups about branding an marketing.
Education
Bachelor of Arts - Elementary Education
Gustavus Adolphus College
Saint Peter, MN05.1998
Skills
- Strong Organization
- Client Relations
- Process Management
- Data Management
- Marketing and Branding Knowledge
- Event Management
Accomplishments
ILEA Star Awards- Event Photography- Weddings 2018
ILEA Star Awards- Event Photography- Weddings 2020
ILEA Star Awards- Partner of the Year 2023
Certification
- Equity Certificate Hosted Online (ECHO) Foundations Training - 2023
- Mental Health Advocate Training -2024
Timeline
Admissions Coordinator
University of Minnesota
06.2022 - Current
Photographer
Self-employed
09.2011 - Current
Bachelor of Arts - Elementary Education
Gustavus Adolphus College