Mark Forsyth
Summerville,SC
Summary
Results-driven General Manager with extensive experience in building high-performing teams to achieve organizational objectives and revenue growth. Delivered exceptional productivity through strategic planning, operational management, and effective team leadership. Focused on driving business growth by fostering collaboration, enhancing customer satisfaction, and implementing innovative strategies.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Division Manager
TruTeam
Ladson, SC
02.2025 - Current
- Managed daily operations for division, ensuring efficiency and compliance.
- Implemented process improvements to enhance workflow and productivity.
- Oversaw team performance, providing guidance and support to staff.
- Conducted regular employee reviews to assess job performance and identify training needs.
- Collaborated with cross-functional teams to align goals and initiatives.
- Resolved customer issues promptly, maintaining high satisfaction standards.
- Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures, and controls.
- Maintained positive relationships with external vendors to ensure timely delivery of goods and services.
- Analyzed business performance data and forecasted business results for upper management.
General Manager
Ahern Rentals/United Rentals
North Charleston, SC
10.2019 - 07.2023
- Managed all P&L for a multi-million dollar a year company.
- Executed HR functions, hiring and training inside and outside sales teams to drive performance.
- Oversaw logistics and shop operations, resolving customer disputes to enhance satisfaction.
- Oversaw inventory management and established relationships with vendors.
General Manager
H&E Equipment Services
Summerville, SC
03.2015 - 10.2018
- Managed daily operations and P&L responsibilities, driving financial performance and operational efficiency.
- Provided leadership and team development for sales, service, and parts department.
- Procured fleet equipment and hired, trained staff, enhancing capabilities of sales team.
- Directed opening of new rental branch in Charleston market, ensuring alignment with company standards.
Outside Sales
Ahern Rentals
North Charleston, SC
02.2013 - 03.2015
- Identified client needs, fostering loyalty and repeat business.
- Boosted sales volume and secured new accounts while cultivating existing relationships across a large geographical area.
General Manager
Ahern Rentals
02.2012 - 02.2013
- Built and trained team to achieve revenue goals and enhance customer satisfaction.
- Expanded fleet size to align with rising customer demand.
- Transformed under-performing rental branch into profitable operation within 12 months.
Education
High School Diploma -
Middleton High School
Skills
- Logistics and fleet management
- Profit and loss management
- Team development
- Outside Sales
- CRM Software
- Operations Management
- Management
- Business Development
- Project Management
- Inside Sales
- Purchasing
- Cold Calling
- Procurement
- Military Experience
- Sales Management
- Accounts Receivable
- Account Management
- B2B Sales
- Forecasting
- Payroll
- Sales planning
- Sales
- Shipping & receiving
- Lean manufacturing
- Transportation systems
- Procurement oversight
- Sourcing
- Negotiation
- Root cause identification
- Workday
- Senior management
- Relationship building
- Mentoring
- Receivables management
- Supervisory experience
- Operational leadership
- Human resources
- Cash handling
- Account oversight
- B2B selling
- Labor law expertise
- Territory management
- Outside sales
- Product demos
- VPN
- Driving
- Accounts payable
- Teaching
- Quality control
- Supply chain
- Profit & loss
- Employee evaluations
- Project management
- Business analytics
- Business development
- Inside sales
- Telemarketing
- Client relations
- Financial management
- Logistics management
- Profit and loss statements
- Team leadership
- Inventory oversight
- Vendor relations
- inventory management
- Sales strategies
- Operational efficiency
- Dispute resolution
- Hiring practices
- Training execution
- Verbal communication
- Microsoft office
- Maintenance & repair
- Research
- Social perceptiveness
- Analytical and critical thinking
- Google drive
- Networking
- Analytical
- Active listening
- Planning
- Analytical thinking
- Collaboration
Certification
- CPR Certification
- Driver's License
Timeline
Division Manager
TruTeam
02.2025 - Current
General Manager
Ahern Rentals/United Rentals
10.2019 - 07.2023
General Manager
H&E Equipment Services
03.2015 - 10.2018
Outside Sales
Ahern Rentals
02.2013 - 03.2015
General Manager
Ahern Rentals
02.2012 - 02.2013
High School Diploma -
Middleton High School