Mark Freytag
Avon,CO
Summary
Background includes improving performance, reducing costs and eliminating waste to maximize profitability of food service operations. Strategic planner with superior communication and problem-solving abilities. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Food/Beverage Director
Gorsuch Ltd.
07.2022 - Current
- Oversaw Vail/Aspen locations for all food/beverage programs/menus
- Increased revenue 14.1% YOY Yr 1
- Hiring/training/hands-on day to day
- Managed staff schedules and maintained adequate coverage for all shifts.
- Catering all Retail Special Events
- Motivated staff to perform at peak efficiency and quality.
- Oversaw food preparation and monitored safety protocols.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Purchased food and cultivated strong vendor relationships.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Developed unique events and special promotions to drive sales.
General Manager
Smiling Moose Deli / Edwards
09.2019 - 07.2022
- Managed a $1.4Mill Deli/Coffee/Catering Business
- Maintain highest level of Guest Standards/Expectations
- Oversee BOH/FOH Operations working hands on daily from prep/cooking/guest interaction
- Responsible for all aspects of business, i.e., Scheduling, Inventories, Ordering, Accounting, Staffing
- Create new items / sandwiches / salads depending on the current world’s tastes and trends
General Manager
Vail Ale House / Vail
06.2017 - 09.2019
- Responsible for all day to day operations for Front of House/Back of House for high volume Sports Bar / Restaurant
- Developed and implemented strategies to increase sales and profitability.
- Designed and Built all Menu’s for both Food and Beverage
- Work closely daily with BOH/FOH staff to maintain consistency in every product going out from prep to finalized menu item
General Manager
Garfinkel’s / Vail
09.2013 - 06.2017
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Responsible for all day to day operations for Front of House/Back of House for high volume Sports Bar / Restaurant
- Designed and Built all Menu’s for both Food and Beverage
- Work closely daily with BOH/FOH staff to maintain consistency in every product going out from prep to finalized menu item
Online Sales Specialist
Curated.com
06.2021 - Current
- Focused on Winter Sports / Fly-Fishing / Cycling
- Online Customer Acquisition shifts to build customer base
- Build/Curate specific items for specialized high-dollar equipment; i.e
- Skis/Boots / Fly-Fishing Gear / Cycling
- 2 for overall sales in North America with Ski Equipment
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Provided first-rate service to all customers and potential customers.
Regional Sales Manager
Oskar Blue’s Brewing Co
06.2010 - 07.2012
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Developed and maintained positive relationships with clients in assigned sales territories.
- Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
- Generated detailed sales reports and forecasts to analyze performance and track progress.
- Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
- Drove business up at 74.8% a year while working with both Distributors as well as Key field Salespeople
Regional Sales Manager
F.X. Matt Brewing Co
05.2007 - 04.2010
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Developed and maintained positive relationships with clients in assigned sales territories.
- Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
- Generated detailed sales reports and forecasts to analyze performance and track progress.
- Executed successful promotional events and trade shows.
Education
Bachelor’s of Science - Business Administration, Marketing
Suny Institute of technology & Business
Skills
- ServSafe Certified through 2027
- TIPS Certified through 2024
- Proficient in Microsoft Suite
- Inventory Maintenance
- Liquor Law Compliance
- POS Terminal Operation
- Business Operations
- Staff Scheduling
- Cost Analysis
- Calendar and Scheduling Software
- Labor and Overhead Cost Estimation
- Managing Reservations and Large Parties
Certification
SafeServ Certificate for Food Handling Safety
TIPS Certified
E-Commerce
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Food/Beverage Director
Gorsuch Ltd.
07.2022 - Current
Online Sales Specialist
Curated.com
06.2021 - Current
General Manager
Smiling Moose Deli / Edwards
09.2019 - 07.2022
General Manager
Vail Ale House / Vail
06.2017 - 09.2019
General Manager
Garfinkel’s / Vail
09.2013 - 06.2017
Regional Sales Manager
Oskar Blue’s Brewing Co
06.2010 - 07.2012
Regional Sales Manager
F.X. Matt Brewing Co
05.2007 - 04.2010
Bachelor’s of Science - Business Administration, Marketing
Suny Institute of technology & Business
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