MARK GALLAGHER
2205 Paul Spring Rd, Alexandria ,VA
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
2026
2026
years of professional experience
Work History
Senior Digital Content Analyst
TechWave Solutions, Inc.
Arlington, VA
2021 - 02.2026
- Evaluate and analyze web pages, search engine results, images, and text-based content to ensure relevance and quality.
- Provide structured ratings and feedback using proprietary online evaluation tools.
- Review algorithm-generated results to assess alignment with user intent.
- Conduct research to verify factual accuracy and content credibility.
- Collaborate remotely with cross-functional QA and AI training teams.
- Maintain 98% quality score in audit reviews over three consecutive years.
Online Research & QA Specialist
Commonwealth Data Services
Fairfax, VA
2019 - 2021
- Conducted detailed internet research to validate digital content accuracy.
- Reviewed online articles, multimedia content, and web pages for compliance and quality standards.
- Assisted in training new evaluators on rating guidelines and assessment tools.
- Performed data tagging and annotation for search engine optimization projects.
- Collaborated with development teams to identify and resolve defects in a timely manner.
- Contributed to product innovation by suggesting quality improvements based on testing feedback.
Education
Bachelor of Science - Information Technology
George Mason University
Fairfax, VA05-2007
Skills
- Search Engine Result Evaluation
- Online Content Analysis
- Web Research & Data Validation
- Search Quality Rating Guidelines
- Content Relevance Assessment
- AI & Algorithm Feedback Support
- Data Annotation & Tagging
- Internet Safety & Compliance
- Remote Work & Time Management
- Google Workspace & Microsoft Office
- Analytical Reporting
- Detail-Oriented Quality Assurance
Timeline
Senior Digital Content Analyst
TechWave Solutions, Inc.
2021 - 02.2026
Online Research & QA Specialist
Commonwealth Data Services
2019 - 2021
Bachelor of Science - Information Technology
George Mason University