Mark Ganziano
Elgin,IL
Summary
Graduated from Burlington Central High School, where I competed in both Football and Baseball all 4 years of high school. Team captain for both Football and Baseball Junior and Senior year, as well as earning State All-Academic team Senior year. I attended Elgin Community College where I earned my Associates Degree with honors. After that, I took Elgin Community College's Basic Operations Firefighter class. In that class, I humbly earned class valedictorian, as well as the class leadership award that was voted on by my peers.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Firefighter / EMT-B
Rutland-Dundee Fire Protection District
Gilberts, IL
01.2024 - Current
- Assisted in responding to emergency calls, assessing situations, and providing necessary medical aid.
- Maintained firefighting equipment, including hoses, ladders, and apparatus, on a daily basis.
- Conducted regular safety inspections of buildings to identify any potential hazards.
Seasonal Worker
Village of Hoffman Estates Public Works
Hoffman Estates, IL
06.2023 - 08.2023
- Investigated complaints from citizens about problems with roads or other public works structures.
- Reviewed public works construction projects such as water and sewer mains, storm drains and box culverts for compliance with applicable codes.
- Cleaned tools and equipment used in public works projects.
Shift Leader
Chick-fil-A
South Elgin, IL
08.2021 - 01.2023
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Monitored employee performance to ensure compliance with company policies and procedures.
- Assisted in training new employees on shift operations.
- Scheduled team members for shifts based on business needs and customer demand.
Education
Basic Operations of Firefighting -
Elgin Community College
Elgin, IL12-2023
Associate of Arts -
Elgin Community College
Elgin, IL08-2023
High School Diploma -
Burlington Central High School
Burlington, IL05-2021
Skills
- Staff Management
- Customer Service Management
- Production Reporting
- Attention to Detail
- Continuous Improvement
Certification
- NREMT Certificate
- Basic Operations of Firefighting
- Hazmat Operations
- Fire Service Vehicle Operator
Timeline
Firefighter / EMT-B
Rutland-Dundee Fire Protection District
01.2024 - Current
Seasonal Worker
Village of Hoffman Estates Public Works
06.2023 - 08.2023
Shift Leader
Chick-fil-A
08.2021 - 01.2023
- NREMT Certificate
- Basic Operations of Firefighting
- Hazmat Operations
- Fire Service Vehicle Operator
Basic Operations of Firefighting -
Elgin Community College
Associate of Arts -
Elgin Community College
High School Diploma -
Burlington Central High School
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