Overview
Work History
Education
Skills
Fellowship
Awards & Certificates
Timeline
Generic

Mark Gomez

Montclair,CA

Overview

7
7
years of professional experience

Work History

Operations Assistant

UCI Basic Needs Center
03.2023 - Current
  • Supervise 25–30 student team members, assigning daily tasks, tracking attendance through detailed Excel records, conducting quarterly evaluations, and fostering a supportive and efficient work environment.
  • Oversee inventory management of operational supplies, submitting order requests to administrative assistant and ensuring timely replenishment to maintain seamless operations.
  • Lead the coordination of the annual Move-Out Donation Drive in collaboration with the Sustainability Program Manager, facilitating campus-wide contributions and promoting sustainability initiatives.
  • Manage the Diaper Bank Program by monitoring monthly inventory, calculating diaper needs by size, scheduling delivery dates, and communicating updates and instructions to diaper bank members.
  • Ensure accurate tracking and reporting of Grocery Rescue Program donations by submitting data via the MealConnect platform, coordinating closures with grocery partners, and developing new surveys for data collection for the academic year.
  • Serve as the Community Host Partner for the College Corps program, supervising student participants, managing and approving timesheets, attending program events, and addressing questions or concerns in collaboration with program leadership.
  • Operate the 22-foot Mobile Food Pantry truck after completing 15 hours of behind-the-wheel training, coordinating daily schedules, calculating inventory needs, and reserving transportation to ensure successful mobile distributions.
  • Conduct one-on-one Basic Needs consultations with student team members, offering resources, answering questions, and fostering connections to ensure a positive experience at the Basic Needs Center.
  • Review and process applications for the Basic Needs Assistance Form, assisting students facing financial or food insecurity by distributing emergency resources.
  • Collaborate with the Economic Crisis Response Team to assess applications for the Economic Crisis Response Grant, ensuring clear and compassionate communication with applicants regarding outcomes and next steps.

Student Lead

UCSB A.S. Food Bank
07.2021 - 06.2022
  • Lead team meetings when Student Coordinator(s) are not present.
  • Lead vending machine project and teach staff operations of vending machine
  • Assist Student Coordinator(s) in ensuring student staff enter inventory data and record weights.
  • Assist Student Coordinator(s) with data maintenance/analysis to complete Quarterly Reports and Annual Report as needed.
  • Assist Coordinator(s) in acting as a liaison between customers and University officials as needed.

Student Assistant

UCSB A.S. Food Bank
02.2020 - 06.2021
  • Greet students and community members and provide necessary information regarding the AS Food Bank and how to access the service or support the service through donations.
  • Correspond with students and community members in person, on the phone, and through email.
  • Assist with inventory control of food products, utensils, and general maintenance supplies.
  • Provide crowd control in food pantry when necessary
  • Check students into the food pantry
  • Register new students, and re-register students to the food bank.
  • Restock inventory and assist in the disposal of expired or damaged food.
  • Assist with upkeep of the pantry, front desk area,
    and the lobby.



Server

Rumble Fish Sushi
10.2017 - 09.2019
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.

Education

Bachelor of Arts - Sociology

University of California, Santa Barbara
Santa Barbara, CA
12.2022

Associate of Arts - Sociology

Citrus College
Glendora, CA
06.2019

Associate of Arts - Social Behavior

Citrus College
Glendora, CA
06-2019

Skills

  • Energetic and Enthusiastic
  • Active Listening
  • Attention to Detail
  • Data Entry
  • Telephone Etiquette
  • Safety Procedures
  • Social Media Platforms
  • Student Training
  • Customer Service
  • Microsoft Office: Word, Outlook, PowerPoint, and Excel
  • Google Suite: Drive, Gmail, Sheets, Forms and Docs

Fellowship

NUFP (2021-2022)

  • The NASPA Undergraduate Fellows Program (NUFP) is a fellowship for undergraduate students aspiring to become professionals in the fields of student affairs and higher education. Each Fellow is paired with a mentor for the academic year. The mentor team is made up of professional staff members currently working in Housing, Dining, and Auxiliary Services or the Division of Student Affairs at UCSB. Some responsibilities as a fellow included weekly meetings with assigned mentor, bi-weekly seminar attendance, mid-year research presentation, culminating research project, assigned reading, and participating in community activities.

Awards & Certificates

  • Staff Impact Award, May 2024 – UCI Basic Needs Center
  • Recognition for Support of UCI College Corps Cohort 2 Fellows, May 2024 – UCI College Corps
  • Completion of Leadership Essentials, June 2023 – Dale Carnegie & Associates Inc.
  • Senior Individual Co-Curricular Award, June 2022 – Student Engagement & Leadership University of California, Santa Barbara
  • A.S Student Staff Member of the Year, June 2022 – Associated Students University of California, Santa Barbara
  • Completion of the NASPA Undergraduate Fellows Program, May 2022 – Division of Student Affairs University of California, Santa Barbara




Timeline

Operations Assistant

UCI Basic Needs Center
03.2023 - Current

Student Lead

UCSB A.S. Food Bank
07.2021 - 06.2022

Student Assistant

UCSB A.S. Food Bank
02.2020 - 06.2021

Server

Rumble Fish Sushi
10.2017 - 09.2019

Bachelor of Arts - Sociology

University of California, Santa Barbara

Associate of Arts - Sociology

Citrus College

Associate of Arts - Social Behavior

Citrus College

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Mark Gomez