Summary
Overview
Work History
Education
Skills
Mobile Modular Express / Thermobond Buildings 03/2010 to 11/2018
Timeline
AdministrativeAssistant
Mark Greene

Mark Greene

South Bend,IN

Summary

I am willing to learn just about anything. I work a good steady pace at what I'm doing to get the job done. Dedicated professional adept at recovering cars, vans and trucks and safely towing to destination. Proficient in working with roadside assistance programs, businesses, private customers and police departments. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

16
16
years of professional experience

Work History

Westside Customs

Self-employed
South Bend, IN
01.2008 - Current

Automotive repair and customization

  • Estimated costs of vehicle repair.
  • Organized tools and supplies neatly within the workspace for easy access during maintenance tasks.
  • Completed simple and advanced repairs according to specifications for brakes, exhaust and electrical systems.
  • Adjusted and repaired systems to meet manufacturers' performance specifications.
  • Reviewed brakes and assessed whether pads needed replacement, discs should be turned or other service requirements.
  • Identified additional needed repairs by conducting visual inspections of the vehicle's interior and exterior.
  • Executed preventive and corrective maintenance on work trucks and other vehicles.
  • Replaced faulty wiring harnesses in order to restore proper functioning of electrical systems.
  • Interpreted drawings and schematics to pinpoint sources of mechanical issues.
  • Consulted with customers regarding service options available based upon their needs.
  • Planned work procedures using charts, technical manuals and experience.
  • Engaged with customers to determine automotive requirements and communicate vehicular defects or problems.
  • Diagnosed mechanical problems on a wide variety of vehicles using specialized tools and equipment.
  • Repaired, replaced and adjusted brakes.
  • Provided estimates for labor costs associated with repair projects prior to commencement of work.
  • Conferred with customers to obtain descriptions of vehicle problems and discuss work or future repair requirements.
  • Assessed vehicles or machinery to accurately diagnose and repair issues.
  • Researched parts availability from vendors in order to complete repairs efficiently.
  • Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
  • Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements.
  • Completed standard inspections to assess wear and damage to vehicles.
  • Improved function of engines by replacing spark plugs, fuel filters and defective sensors.
  • Inspected, serviced, and repaired brakes, exhaust systems, transmissions, engines, suspension systems, drive trains, fuel systems and other vehicle components as required.
  • Conducted test drives before and after repair services.
  • Repaired or replaced worn parts such as brake pads and wheel bearings using hand tools and power tools.
  • Kept detailed records of repairs, labor involved and parts used.
  • Removed old oil, replace filters and added correct amount of new oil.
  • Performed preventive maintenance services such as oil changes and tune-ups on cars and trucks.
  • Performed maintenance inspections, tune-ups, oil changes and other key services.
  • Examined loose bolts and specified safety devices on vehicles and made adjustments.
  • Monitored shop equipment to maintain safe working condition.
  • Identified needs of customers promptly and efficiently.

Flatbed Tow Truck Operator

Bettcher U.S. Truck and Trailer
Lakeville, IN
02.2023 - 01.2024

Drive and operate a flatbed tow truck

  • Perform inspections and completed vehicle repairs.
  • Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
  • Prepared necessary forms and reports with accuracy to perform essential recordkeeping.
  • Reported any mechanical issues with the tow truck immediately upon noticing them.

Education

Some College (No Degree) - Business Management, Project Management

ITT Technical Institute
South Bend

Skills

  • For Hire Endorsement
  • Assisting Customers
  • Flatbed Experience
  • Managed Incidents
  • Heavy Equipment Operation
  • Mechanical Knowledge
  • Route Navigation
  • Preventive Maintenance
  • Safe Driving Practices
  • Vehicle Inspection
  • Documentation Skills
  • Vehicle Maintenance and Repair
  • Problem-Solving Capabilities
  • Strong Work Ethic
  • Organization and Planning
  • Pipe Welding
  • Overhead Crane Operation
  • Gas Metal Arc Welding
  • Shielded Metal Arc Welding
  • Torch Cutting
  • Parts Fabrication
  • Lockout and Tagout Procedures
  • Equipment Management
  • Jig Fabrication
  • Fabrication
  • Blueprint Interpretation
  • Grinders
  • First-Aid and CPR
  • MIG Welding
  • Stick Welding
  • Power Tool Safety
  • Production
  • Precision Measurement
  • Shop Drawings
  • Equipment Monitoring
  • Blueprints
  • Personal Protective Equipment
  • Hand Tool Safety
  • Flux Core Arc Welding
  • Visual Inspection
  • Team-Oriented and Dependable
  • Power Tool Operation
  • Scaffold Building
  • Construction
  • Demolition
  • Equipment Operation
  • Flooring Installation
  • Cabinet Installation
  • Carpentry
  • Framing
  • Blueprint Reading
  • Equipment Maintenance
  • Friendly, Positive Attitude
  • Attention to Detail

Mobile Modular Express / Thermobond Buildings 03/2010 to 11/2018

Became the Leadman in the floor department within the first year of employment. After 4 years, Mobile Modular Express ended there stay and Thermobond came in and cleaned and organized the interior to start production of similar buildings. Activity's include reading prints with the ability to look for errors. Build accordingly to specifications. When production slowed down I was moved to plant #2 to weld parts, floor frames, and erect buildings which were welded together in specific areas for the time of 2.5 years with a total of 5 years on and off. Also experienced other departments working as a swing person to fill in when needed.

Timeline

Flatbed Tow Truck Operator

Bettcher U.S. Truck and Trailer
02.2023 - 01.2024

Westside Customs

Self-employed
01.2008 - Current

Some College (No Degree) - Business Management, Project Management

ITT Technical Institute
Mark Greene