Mark Gross
Clarksville,OH
Summary
Dynamic operations manager with a proven track record at Chemstation, excelling in delivery management and driver training. Recognized for enhancing customer satisfaction through timely deliveries and effective communication. Skilled in route optimization and mentoring, fostering a culture of safety and operational efficiency within the team.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Lead Driver/ Operations Manager
Chemstation
03.2023 - Current
- Acted as a mentor to junior drivers, sharing insights and best practices for maintaining safety standards and improving overall performance on the job.
- Provided ongoing training to new drivers, emphasizing company standards and best practices for efficient operations.
- Improved customer satisfaction ratings by providing timely deliveries and prompt communication with clients.
- Effectively managed time-sensitive deliveries, prioritizing tasks based on urgency and importance to client satisfaction.
- Maintained a clean driving record, adhering to all safety regulations and company policies.
Highway Technician
State Of Ohio
08.2019 - 07.2021
- Supported professional development among team members by providing mentorship and sharing technical expertise when needed.
- Employed strong problem-solving skills in addressing unique challenges presented by various highway maintenance projects.
- Demonstrated flexibility in responding to unexpected changes in project schedules or priorities without compromising quality or safety standards.
- Optimized resource allocation through effective inventory management practices, minimizing downtime due to insufficient supplies or equipment availability.
- Expedited emergency response times by keeping highways clear of debris after severe weather events or accidents.
- Enhanced roadway efficiency by implementing traffic control measures during construction projects.
Truck Driver
Pitt Ohio Express
03.2005 - 03.2019
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Education
High School Diploma - General Studies
Clinton Massie High School
Clarksville, OH05.1994
Skills
- Delivery management
- Safety regulations
- Route optimization
- Driver training
- Problem solving
- Operational efficiency
- Mentoring junior drivers
- Adaptable Decision-making
Certification
Class A CDL w/ all endorsements, forklift certification,
Timeline
Lead Driver/ Operations Manager
Chemstation
03.2023 - Current
Highway Technician
State Of Ohio
08.2019 - 07.2021
Truck Driver
Pitt Ohio Express
03.2005 - 03.2019
High School Diploma - General Studies
Clinton Massie High School
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