Mark Henderson
Las Vegas,NV
Summary
Maintain a successful lead position with today's business solutions to any customer base
Overview
36
36
years of professional experience
Work History
Lead Banking Solutions Technician / Locksmith
Nevada ATM Sales and Service / Atlanta Computer Group
Las Vegas
10.2001 - 09.2024
- Sole source banking solutions, including Certified Locksmith, ATM Support, Access Control, Video Surveillance and Cash Services
- NV Corporate lead for state wide Government and Banking support
- Field Service Excellence 20+ yrs.
Senior Field Technician II
Bank of America
Las Vegas
02.1999 - 09.2001
- Maintain Southern NV banking center computers, network and ATMs
- Support and service of ATM Cash ATMs in casinos and small businesses
- Acquired highest of ratings in customer satisfaction surveys.
Senior Field Engineer
Eastman Kodak Co.
New York / Las Vegas
10.1991 - 06.1998
- Field Service of micro-graphics and imaging sites in New York and Las Vegas
- Managed a 3 state territory of Kodak and Apple computer service contracts
- Laser Certified, A+ Certified, Apple Computer Service Certified.
Manufacturing/ Inspection
IBM
Kingston
01.1989 - 08.1989
- Assembly and Inspection of 3090 Mainframe Systems
- Lead Team for final test prior to delivery
- Offered Full-time position/ Declined to pursue college career.
Education
A.A.S. - Electrical Engineering Technologies
Ulster County Community College
Stoneridge, NYB.A. - Electrical Engineering
State University of New York
Utica, NYHobbies and Interests
- Family
- Music
- ATV’s
- Fishing
- Hunting
- NRA Certified Instructor/ RSO
Timeline
Lead Banking Solutions Technician / Locksmith
Nevada ATM Sales and Service / Atlanta Computer Group
10.2001 - 09.2024
Senior Field Technician II
Bank of America
02.1999 - 09.2001
Senior Field Engineer
Eastman Kodak Co.
10.1991 - 06.1998
Manufacturing/ Inspection
IBM
01.1989 - 08.1989
A.A.S. - Electrical Engineering Technologies
Ulster County Community College
B.A. - Electrical Engineering
State University of New York