Accomplished licensed locksmith with over 22 years’ experience servicing the residential and business community in the greater Atlanta area. Experienced with a wide range of lock types, brands and systems, as well as related door hardware. Demonstrated success in providing exceptional work for routine jobs and emergency calls. Superior work ethic and excellent time management abilities.
Overview
16
16
years of professional experience
Work History
Lead Locksmith Technician
Flylock Security Solutions
Peachtree Corners, GA
11.2022 - 04.2024
Installed and repaired locks, door hardware and other security devices for commercial and residential customers.
Repaired, maintained and tested existing lock systems to ensure proper operation.
Performed rekeying services on existing locksets to provide new key combinations.
Assisted customers with selecting the best type of lock system for their needs.
Cut keys by code as well as by hand using a variety of machines.
Provided emergency lockout services when needed.
Responded to service calls in a timely manner while maintaining customer satisfaction standards.
Utilized various tools such as picks, tension wrenches and impressioning tools to open locked doors without damage.
Programmed electronic keypads, card readers and other access control systems based on customer specifications.
Evaluated the installation locations of locksets to ensure compliance with local building codes.
Conducted routine maintenance checks of all installed lock systems to identify potential problems before they occur.
Ensured proper storage and transportation of inventory items including keys, lock cylinders, safes and related products.
Maintained accurate records of all jobs completed including customer information, job details and payment information.
Identified opportunities to upsell additional services or products to customers during service calls.
Continually updated knowledge base regarding industry trends, techniques and technologies related to locksmithing.
Provided technical support over the phone or via email when required.
Repaired or installed hardware such as panic buttons and chains.
Disassembled mechanical and electrical locking devices to repair or replace worn tumblers and springs.
Maintained records of company keys and locks for master key systems.
Locksmith
Lock South
Lawrenceville, GA
05.2021 - 10.2022
Replicated customer's keys using specialized key cutting machines.
Provided emergency lockout services by unlocking doors, safes, cabinets.
Cleaned, lubricated and adjusted locking mechanisms as needed.
Created master key systems to provide access to multiple areas within a building.
Fabricated custom parts for obsolete or discontinued lock models when necessary.
Troubleshot electrical components of electronic access control systems.
Replaced worn out parts such as springs, pins, tumblers, cylinders and levers in mechanical locks.
Maintained accurate records of all lock installations and repairs performed.
Provided estimates for labor costs associated with lock installation projects.
Inspected the condition of exit devices such as panic bars or crash bars in public buildings.
Researched different types of locks available in order to recommend suitable products to customers.
Operated tools and devices to open locks when no key was available.
Locksmith
Pauls’ Safe & Lock – George cope
03.2008 - 01.2019
Performs fresh installations of deadbolts, handle sets, panic bars rim, mortise with exterior trim and external vertical rod devices, and door closers
Repairs equipment above as well as mortise locks
Creates, logs, and keys locks for master key systems
Installs and repairs free standing safes
Performs lockout service for buildings and vehicles
Accompanies law enforcement during welfare checks and evictions
Performs necessary entry and security tasks
Fabricates and duplicates keys
Cuts keys on specialized side winder machine
Replaces electric strikes
Opens and replaces file cabinet and storage cabinet locks
Compiles and types estimate and invoices
Researches and orders parts and supplies
Trains new employees on policies and procedures
Opens and closes the shop including cash and credit reconciliation
2019 Lab Security Systems pinning and manufacturing training
2009 Clark Security master pinning training
2004 California Locksmith Association safe drilling training.
Skills
Problem-Solving
Reliability
Decision-Making
Adaptability and Flexibility
Ordering parts
Key duplication
Lock Repair
Maintaining inventory
Master Key Systems for Quick Set, Schlage, Weiser, Primus, Weslock, Medeco
License
LOC10738
Training
2019, Lab Security Systems pinning and manufacturing training.
2009, Clark Security master pinning training.
2004, California Locksmith Association safe drilling training.
Marketing and Sales Manager at Venus Security Solutions Zambia Ltd and City Alarms and Security SolutionsMarketing and Sales Manager at Venus Security Solutions Zambia Ltd and City Alarms and Security Solutions