Overview
Work History
Education
Skills
Timeline
Generic

Mark Holyoke

Overview

17
17
years of professional experience

Work History

Truck Driver

Western Express Trucking
05.2022 - 06.2023
  • Operated with safety and skill to avoid accidents and delays.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Maximized load safety by balancing, securing, and weighing products.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.

Meat Department Supervisor

Costco
12.2016 - 12.2021
  • Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
  • Set department schedules for adequate shift coverage and assigned daily work tasks to individual team members based upon strength and experience.
  • Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
  • Monitored inventory levels, ordered new supplies and oversaw restocking of cases.
  • Completed inventory counts, reordered stock, and removed expired items from supply.
  • Trained new employees on handling, safety and stocking procedures.
  • Worked closely with employees and customers to effectively manage daily operations and communications.
  • Reduced waste by overseeing proper restocking procedures and promotion of nearly-expired goods.
  • Assisted customers by finding requested items and providing preparation information for specific cuts of meat.
  • Created signs and tags to price items for normal inventory and special promotions and to inform and educate customers.
  • Operated saws and slicers to cut meat, using safety protocols and procedures to avoid accidents.
  • Conducted regular inventories of stock and documented losses using [Software].
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Educated staff on strategies for handling difficult customers and challenging situations.
  • Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Senior Team Leader

Target
12.2006 - 12.2016
  • Set clear team goals and delegated tasks and set deadlines.
  • Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
  • Discovered training needs and provided coaching.
  • Conducted team member meetings and updated members on best practices and continuing expectations.
  • Produced weekly, daily and monthly activity reports and forecasts.
  • Managed inventories and stock and kept detailed records of inventory use and sales.
  • Monitored operating machinery to assess progress, adjust settings, and maintain production speeds.
  • Developed strategies to promote team member adherence to company regulations and performance goals.
  • Identified stock imperfections, assigned grades, and noted production concerns based on regular inspections.
  • Documented counts and sorted finished work to promote easy access for shipping or additional processing.
  • Set up and calibrated machinery to meet specific production requirements.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Promoted high standards through personal example to help each member understand expected behaviors and standards.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
  • Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Reviewed, implemented and updated company records related to team activities for future reference.
  • Held weekly team meetings to inform team members on company news and updates.
  • Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Collected, arranged, and input information into database system.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Gathered, organized and input information into digital database.
  • Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Mentored and guided employees to foster proper completion of assigned duties.

Education

High School Diploma -

Esperanza High School
Anaheim, CA
06.2006

Skills

  • Microsoft Outlook
  • Vehicle Systems
  • Microsoft Excel
  • Planning Abilities
  • Dry Vans
  • Microsoft Windows

Timeline

Truck Driver

Western Express Trucking
05.2022 - 06.2023

Meat Department Supervisor

Costco
12.2016 - 12.2021

Senior Team Leader

Target
12.2006 - 12.2016

High School Diploma -

Esperanza High School

Similar Profiles

CREATE PROFILE
Mark Holyoke