Mark Howard
Canton,OH
Summary
Catering professional with a keen eye for detail and commitment to high standards. Recognized for effectively coordinating events and delivering outstanding results. Valued team collaborator with a focus on achieving goals and adapting to changing needs. Skilled in logistics management and client relations, known for reliability and flexibility.
Overview
7
7
years of professional experience
Work History
Catering Coordinator
DELIVERTHAT
07.2022 - 07.2025
- Coordinated logistics for events, ensuring timely delivery of catering services and supplies.
- Developed and maintained strong vendor relationships to optimize service quality and cost efficiency.
- Managed event inquiries, providing tailored catering solutions to meet client specifications and preferences.
- Led team training sessions on food safety compliance and service excellence standards.
- Analyzed customer feedback to identify areas for service improvement and implement strategic enhancements.
- Handled incoming company phone calls, addressing customer needs, concerns, and deadlines to promote retention and satisfaction.
- Analyzed catering orders and liaised with staff to set up equipment, supplies, and menus to meet client expectations.
- Increased repeat business through strong relationship-building with clients and vendors.
- Maintained high standards of food safety, consistently adhering to all health regulations and guidelines.
Delivery Driver
GrubHub
05.2018 - 07.2025
- Training consistently to stay up to date with the latest advancements in cellular service.
- Navigated routes using GPS technology, optimizing delivery times and minimizing delays.
- Communicated effectively with customers regarding order status and delivery updates.
- Assisted in training new drivers on safety protocols and best practices for deliveries.
- Monitored vehicle maintenance needs, reporting issues promptly to ensure operational reliability.
- Adapted to changing traffic conditions and customer demands to maintain service quality.
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
- Delivered food efficiently to customers, ensuring timely service and satisfaction.
Delivery Driver
UBER DRIVER
06.2021 - 05.2025
- Maintained accurate records of deliveries and payments, ensuring compliance with company policies.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
- Navigated efficiently through various routes for timely food deliveries.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Adhered to safety guidelines and traffic regulations, ensuring the safe transport of food items.
- Collaborated with restaurant staff to confirm order accuracy before delivery.
- Developed strong relationships with restaurant partners to promote seamless order pickups and dropoffs.
- Collaborated with restaurant staff or other food establishments to confirm orders and coordinate delivery times.
Education
High School Diploma -
CANTON MCKINLEY HIGH SCHOOL
2323 17TH ST NW, CANTON, OH 4470805-1999
Skills
- Flexibility
- Customer service
- Time management
- Food safety
- Venue management relations
- Sanitation procedures
- Client relationship management
- Quality assurance
- Personnel supervision
- Problem-solving
- Teamwork
- Teamwork and collaboration
Language
English
Interests
- Web Development and Design
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
- Virtual Reality
- Mindfulness Practices
- App Development
- Yoga
- Growing herbs, vegetables, or fruits in home gardens
- Video Game Design
- Participate in local theater productions, enhancing my public speaking and teamwork skills
- Environmental Stewardship
- Fashion and Style
- Wine Tasting
- Passionate about balancing physical health with mental and emotional wellness
- Interior Design
- Sharing recipes, cooking tips, and culinary experiences through blogs and social media platforms
- Food justice advocate, working to address food insecurity and promote access to healthy, affordable food
- Design and Build Websites
- Developing software, websites, and apps in various programming languages
- Personal Development and Self-Improvement
- Artificial Intelligence (AI) and Machine Learning
- Creative Writing
- Fashion
- Regularly practice mindfulness and meditation for overall wellness
Timeline
Catering Coordinator
DELIVERTHAT
07.2022 - 07.2025
Delivery Driver
UBER DRIVER
06.2021 - 05.2025
Delivery Driver
GrubHub
05.2018 - 07.2025
High School Diploma -
CANTON MCKINLEY HIGH SCHOOL