Mark Howell
Crossville,TN
Summary
Dynamic sales manager with a proven track record at Affordable Home Solutions, excelling in client engagement and operational efficiency. Skilled in relationship building and customer relations, I implemented cost-saving strategies that enhanced project delivery and satisfaction rates. Adept at training teams to achieve business goals while maintaining high service standards.
Overview
6
6
years of professional experience
Work History
Owner/Sales Manager
Affordable Home Solutions
Crossville, TN
07.2024 - Current
- Managed daily operations to ensure efficient workflow and timely project completion.
- Developed client relationships through effective communication and personalized service delivery.
- Implemented cost-saving strategies to optimize resource allocation and budgeting.
- Oversaw quality control processes to maintain high standards in home solutions provided.
- Trained team members on best practices in customer service and operational efficiency.
- Resolved customer inquiries and complaints, enhancing overall satisfaction rates.
- Conducted market research to identify trends, informing strategic business decisions for growth.
- Managed day-to-day business operations.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Sales Associate
Dave Kirk Chevrolet
Crossville, TN
05.2024 - 07.2024
- Assisted customers in vehicle selection and financing options.
- Provided product knowledge and answered inquiries about vehicle features.
- Conducted test drives to demonstrate vehicle performance and handling.
- Collaborated with team members to achieve monthly sales targets.
- Maintained up-to-date knowledge of inventory and promotions on vehicles.
- Supported dealership events to promote brand awareness and customer engagement.
- Gathered customer feedback to enhance service delivery and satisfaction.
Independent Contractor
Harvard Risk Management
Crossville, TN, Greater Tampa Bay Area
10.2019 - 11.2023
- Delivered exceptional customer service to enhance client satisfaction and retention.
- Managed project timelines effectively, ensuring on-time completion of deliverables.
- Collaborated with various stakeholders to gather requirements and align project goals.
- Developed comprehensive reports summarizing project progress and outcomes for clients.
Education
No Degree - Strayer University
Drury College
Springfield, MO05-2027
Skills
- Client engagement
- Operational efficiency in small businesses
- Effective relationship management
- Verbal and written communication
- Customer relations
- Small business operations
Timeline
Owner/Sales Manager
Affordable Home Solutions
07.2024 - Current
Sales Associate
Dave Kirk Chevrolet
05.2024 - 07.2024
Independent Contractor
Harvard Risk Management
10.2019 - 11.2023
No Degree - Strayer University
Drury College