Microsoft Office
Mark Ingle
Falling Waters,WV
Summary
Talented manager with over 26 years of recruiting, operations and leadership experience. Highly skilled at handling all types of issues successfully. Known for achieving goals, effective problem-solving and goal-oriented planning.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Partner
New York Life & NYLIFE Securities
04.2022 - Current
- Identify and recruit a team of Financial Professionals in a Tier 1 General Office.
- Mentor and develop agents through varying stages of their careers
- Networked with other professionals and organizations to expand contacts and opportunities.
- Collaborated with colleagues and support staff to maximize team efficiency for my team and General Office.
- Stayed informed on industry developments and market trends to gain competitive advantage.
Registered Representative
New York Life & NYLIFE Securities
06.2021 - 04.2022
- Interviewed clients to better understand financial positions and assets ready for investment.
- Provided high level of service and assistance to clients to obtain new opportunities and repeat business.
- Kept abreast of all changes in stock market and investments to better manage client finances.
- Shared details regarding financial products and services with clients.
Managing Partner
Glory Days Grill
06.2011 - 06.2021
- Maintained Top 5 sales and profitability ranked operation for 11 consecutive years. Initiated strategy to drive company growth and increase market share and profitability.
- Established and implemented business procedures and process improvements.
- Analyzed and presented financial standings and cost effectiveness to other partners and investors.
- Oversaw business-wide changes to modernize procedures and organization.
- Formulated and executed strategic initiatives to improve product offerings.
- Awards and Achievements include: Corporate Manager Trainer, Managing Partner of the Year Award, Multiple guest satisfaction and financial performance awards.
Managing Partner
Glory Days Grill
01.2007 - 06.2011
- Oversight of all restaurant operations including staffing, budgeting, marketing, guest satisfaction, finances, training, sanitation and safety
- Additional accomplishments: Selected as manager training store for western Virginia, Appointed to Corporate training board, Awarded Best Company Guest Satisfaction , Awarded Best Local Store Marketing.
Area Director of Operations
Garfield's Restaurant/Eateries, Inc.
01.2004 - 01.2007
- Coordinated operation of 7 restaurants within 5 states and gross annual revenues of over $12 million
- Additional accomplishments: Met all time and budget requirements in opening of 3 new restaurants; assisted in selection and negotiation of sites and licenses; assisted in corporate development of 3 new restaurants including manager recruitment and training
- Oversaw all on-site aspects of construction from design and groundbreaking through store opening of 1 new restaurant on 2006
- Named Recruiter of the Year for 2005 for hiring 7 new managers for new locations and 4 managers for existing locations.
Area Manager
Garfield's Restaurant/Eateries, Inc.
01.2003 - 01.2004
- Supervised operations of 3 restaurants
- Additional accomplishments: Increased sanitation scores in all stores through store visits and executing action plans with all managers
- HAACP program survey, analysis, and execution for 5 stores in three states.
General Manager
Garfield's Restaurant/Eateries, Inc.
01.2000 - 01.2003
- Completed Manager Training Program and achieved General Manager position in 2 years
- Additional accomplishments: Increased unit sales every year of my management career
- Responsible for new restaurant opening including on-site construction oversight, staff recruitment and training, and the development of the HAACP program
- Awarded Rookie GM of the Year for production of $1.8 million in first full year sales
- Increased sales to 2.6 million by year end 2004
- Awarded General Manager of the Year out of 50 restaurant General Managers
- Led the company in controllable profits for the years 2002-2004.
Associate General Manager
Garfield's Restaurant and Pub/Eateries Inc.
01.1999 - 01.2000
Assistant Manager
Garfield's Restaurant and Pub/Eateries Inc.
01.1998 - 01.1999
Bartender
01.1994 - 01.1999
Education
Engineering And Mathematics
West Virginia University
Morgantown, WVSkills
- Talent Recruitment
- Strategy & Developmental Planning
- Customer Relationship Building
- Business Solicitation
- Strong analytical skills- Finance and Marketing
- Team and Individual Development
- Customer/Client Service and Support
- Budgeting & Cost Management
- Team Building & Motivation
Certification
- Licensed Registered Representative (2022)
Software
Sales Force CRM
Timeline
Partner
New York Life & NYLIFE Securities
04.2022 - Current
Registered Representative
New York Life & NYLIFE Securities
06.2021 - 04.2022
Managing Partner
Glory Days Grill
06.2011 - 06.2021
Managing Partner
Glory Days Grill
01.2007 - 06.2011
Area Director of Operations
Garfield's Restaurant/Eateries, Inc.
01.2004 - 01.2007
Area Manager
Garfield's Restaurant/Eateries, Inc.
01.2003 - 01.2004
General Manager
Garfield's Restaurant/Eateries, Inc.
01.2000 - 01.2003
Associate General Manager
Garfield's Restaurant and Pub/Eateries Inc.
01.1999 - 01.2000
Assistant Manager
Garfield's Restaurant and Pub/Eateries Inc.
01.1998 - 01.1999
Bartender
01.1994 - 01.1999
Engineering And Mathematics
West Virginia University
- Licensed Registered Representative (2022)
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