Mark Jackson
Medora,IN
Summary
Dynamic leader with a proven track record at Byrider, enhancing profit margins and sales volume through strategic planning, financial acumen, and effective team leadership. Excelled in utilizing data analytics for target achievement and in fostering employee development, resulting in increased efficiency and customer satisfaction. Skilled in branding and staff training, adept at driving growth and resolving challenges with confidence.
Overview
23
23
years of professional experience
Work History
General Manager
Byrider
Louisville, KY
12.2001 - Current
- Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
- Created weekly and monthly reports on sales performance, goals, and objectives.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Followed up with existing customers to generate new prospective buyers through referrals.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Identified areas needing improvement in order to maximize efficiency.
- Conducted regular training sessions for new sales personnel.
- Resolved customer complaints regarding sales and service.
- Mentored and directed employees by conducting one-on-one meetings with salespeople.
- Resolved customer complaints in a timely manner.
- Utilized data analytics tools to monitor progress against set targets.
- Supported sales team members to drive growth and development.
- Maintained accurate records of all transactions in the company's CRM system.
Education
GED -
TN Dept of Work Force And Labor
Gallatin, TN08-2006
Skills
- Branding
- Sales
- Service quality improvement
- Economic analysis
- Sales planning and implementation
- Financial acumen
- Leadership
- Human resources leadership
- Staff training
- Training and coaching
- Profit and loss
- Employee development
- Performance evaluations
- Account management
Timeline
General Manager
Byrider
12.2001 - Current
GED -
TN Dept of Work Force And Labor
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