Summary
Overview
Work History
Education
Skills
Languages
Affiliations
References
Timeline
Generic

Mark Johns

Columbus,IN

Summary

Resourceful and dependable leader known for high productivity, practical problem-solving, and getting results. Experienced in process improvement, compliance monitoring, quality operations, and team management. Strong communicator who enjoys building efficient teams, improving processes, and tackling complex challenges.

Overview

4
4
years of professional experience

Work History

Quality Team Lead

Phoenix Quality
Columbus, IN
05.2022 - Current
  • Led and managed daily sorting, quality inspection, rework, and containment operations supporting Cummins production requirements.
  • Performed and directed a wide range of quality and containment activities, from routine visual inspections to customer specific inspection and rework processes.
  • Maintained inventory accuracy through real time tracking of screened quantities, reject data, and material movement.
  • Managed operational documentation, including inspection records, sort instructions, part numbers, pallet counts, reject information, inventory tracking, and reporting.
  • Served as a primary point of contact for team members, management, suppliers, and Cummins personnel regarding quality and containment activities.
  • Developed and improved inspection procedures, containment processes, and team workflows to increase efficiency, quality, and accountability.
  • Regularly assumed supervisory responsibilities during management absences, directing daily operations, assigning work, training personnel, and resolving operational issues.
  • Analyzed reject rates, pass rates, lot numbers, serial numbers, and pack dates to identify trends and establish clean points for containment activities.
  • Maintained strict safety and quality standards while supporting uninterrupted SEP and CMEP production operations.
  • Achieved a perfect personal quality record with zero rescreens and no customer quality complaints.

Education

Miamisburg High School
Miamisburg , OH

Skills

  • Advanced Computer Proficiency
  • Microsoft Excel, Word, and Outlook
  • Inventory Tracking and Management Systems
  • Quality Documentation and Reporting
  • Data Analysis and Record Management
  • Process Improvement
  • Training and Team Leadership
  • Technical Troubleshooting
  • Effective Verbal and Written Communication
  • Conflict Resolution
  • Reliability
  • 5S
  • ISO standards
  • Quality inspection
  • Containment processes

Languages

English
Professional

Affiliations

  • Outside of work, I enjoy spending time with my family, playing guitar, competitive gaming, reading, and science. I'm naturally curious and enjoy exploring new ideas, understanding how things work, and expanding my perspective.

References

References available upon request.

Timeline

Quality Team Lead

Phoenix Quality
05.2022 - Current

Miamisburg High School
Mark Johns