Accomplished Regional Aftermarket Manager with a robust career spanning over three decades at C&B Material Handling, formerly Jefferds Corporation. Excelled in customer service and team leadership, growing business sales from $3 million to over $22 million. Demonstrated exceptional time management and decision-making skills, leading a team of 125 employees to surpass performance targets.
Started my career in 1984 with Jefferds Corporation as a Parts order editor (took calls and processed orders).
In May of 1985 I became the CSR (Customer Service Sales) calling on existing customer base and expanding new customers through out Eastern Ky, Ohio and WV with Parts and Service capabilities offered.
In February 1993 became St Albans Service manager, growing business from 3 million to 5 million in annual sales. Increased headcount from 12 to 20 technicians.
August 2011 became WV Operations manager overseeing Parts and Service Departments with annual sales over 18 million
November 2016 became St Albans Branch manager in conjunction with WV Operations manager duties.
September 2018 became VP of WV division with annual sales of over 22 million with 125 employees.
December 2022 Jefferds swold to C&B Material Handling and I became the RAM (Regional Aftermarket Manger for Region 54 (Chilhowie VA, Clarksburg WV, Roanoke VA, and St Albans WV.
Retiring March 31,2025