Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mark Johnson

Kenova,WV

Summary

Accomplished Regional Aftermarket Manager with a robust career spanning over three decades at C&B Material Handling, formerly Jefferds Corporation. Excelled in customer service and team leadership, growing business sales from $3 million to over $22 million. Demonstrated exceptional time management and decision-making skills, leading a team of 125 employees to surpass performance targets.

Overview

41
41
years of professional experience

Work History

Regional Aftermarket Manager

C&B Material Handling Formerly Jefferds Corporatio
04.1984 - Current

Started my career in 1984 with Jefferds Corporation as a Parts order editor (took calls and processed orders).

In May of 1985 I became the CSR (Customer Service Sales) calling on existing customer base and expanding new customers through out Eastern Ky, Ohio and WV with Parts and Service capabilities offered.

In February 1993 became St Albans Service manager, growing business from 3 million to 5 million in annual sales. Increased headcount from 12 to 20 technicians.

August 2011 became WV Operations manager overseeing Parts and Service Departments with annual sales over 18 million

November 2016 became St Albans Branch manager in conjunction with WV Operations manager duties.

September 2018 became VP of WV division with annual sales of over 22 million with 125 employees.

December 2022 Jefferds swold to C&B Material Handling and I became the RAM (Regional Aftermarket Manger for Region 54 (Chilhowie VA, Clarksburg WV, Roanoke VA, and St Albans WV.

Retiring March 31,2025


Education

High School Diploma -

Milton High School
Milton, WV
05-1975

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making

Timeline

Regional Aftermarket Manager

C&B Material Handling Formerly Jefferds Corporatio
04.1984 - Current

High School Diploma -

Milton High School
Mark Johnson