Summary
Overview
Work History
Education
Skills
Timeline
DeliveryDriver

Mark Jucutan

San Jose,CA

Summary

Dynamic professional with a proven track record in event management and customer service excellence at Norton National. Expert in event setup and breakdown, complemented by strong teamwork and a self-driven attitude. Achieved significant improvements in customer satisfaction through meticulous attention to detail and effective multitasking. Skilled in safety monitoring and guest relations, consistently delivering memorable experiences.

Overview

9
9
years of professional experience

Work History

Event Staff Member

Norton National
01.2024 - Current
  • Handled crowd control professionally, maintaining a safe environment for all event attendees and staff members.
  • Set up event facilities and equipment, cleaned areas, and organized supplies.
  • Helped create memorable experiences by actively engaging with guests during interactive program elements.
  • Provided exceptional customer service to all guests and escalated concerns where needed.
  • Implemented event protocols to maintain safety and security of all attendees.
  • Maintained clean facilities throughout events, contributing to overall guest satisfaction levels.
  • Assisted in the successful execution of events by setting up and breaking down equipment, signage, and decorations.

Delivery Driver

DoorDash
04.2022 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.

Professional Mover/Driver

Self Employed/ General Contractor
05.2015 - 05.2024
  • Ensured timely completion of moving projects by effectively managing time and resources.
  • Loaded and unloaded trucks with customer possessions or merchandise weighing up to [Number] lbs.
  • Contributed to positive company reputation by providing exceptional customer service at all times.
  • Demonstrated excellent teamwork skills, collaborating with fellow movers to complete tasks quickly and accurately.
  • Consistently met deadlines for moving projects by working efficiently under pressure without sacrificing quality or safety standards.
  • Improved customer satisfaction by efficiently packing, loading, and unloading belongings with care and precision.

Education

High School Diploma -

Laguna Creek High School
Elk Grove, CA
06.1998

Skills

  • Strong teamwork
  • Event Setup and Breakdown
  • Guest Relations
  • Brand Marketing
  • First Aid Training
  • Food and Beverage Handling
  • Sales experience
  • Creativity and Innovation
  • Attention to Detail
  • Strong Work Ethic
  • Self-Driven and Motivated
  • Effective Multitasking
  • Safety Monitoring

Timeline

Event Staff Member

Norton National
01.2024 - Current

Delivery Driver

DoorDash
04.2022 - Current

Professional Mover/Driver

Self Employed/ General Contractor
05.2015 - 05.2024

High School Diploma -

Laguna Creek High School

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Mark Jucutan