Mark Kiernan
West Palm Beach,FL
Summary
Dynamic project manager with a proven track record at Ace Pro Contracting, excelling in data analysis and customer service. Recognized as a top salesperson at Pino Napoli, I effectively led the kitchen remodeling department, driving significant sales growth while ensuring exceptional client satisfaction through technical troubleshooting and strategic project oversight.
Overview
8
8
years of professional experience
Work History
Ace Pro Contracting
Ace Pro Contracting
10.2021 - 01.2024
- Project Manager
- Managed approximately 30 incoming calls, emails and faxes per day from customers.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Pino Napoli Tile and Renovation
Pino Napoli
02.2016 - 06.2020
- Top Salesperson Several Times.
- Kitchen Remodeling Department Manager
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
High School Diploma -
Baker High School
Mobile, AL02.1998
Skills
- Project management
- Data analysis
- Customer service
- Technical troubleshooting
Accomplishments
Delivered 42 Renovation Units before deadline
Languages
English
Native or Bilingual
Timeline
Ace Pro Contracting
Ace Pro Contracting
10.2021 - 01.2024
Pino Napoli Tile and Renovation
Pino Napoli
02.2016 - 06.2020
High School Diploma -
Baker High School