Overview
Work History
Education
Certification
Timeline
Generic

Mark Kinnari

Toronto,ON

Overview

4
4
years of professional experience
1
1
Certification

Work History

Operations Manager

Shopthing Inc
11.2023 - Current
  • Developed and maintained relationships with external vendors and suppliers.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Managed budgets effectively by monitoring expenses closely, identifying cost-saving opportunities, and allocating resources strategically.
  • Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
  • Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.

Ecommerce Operation Supervisor

DHL Supply Chain
08.2021 - 10.2023
  • Responsible for productivity reporting, staffing, customer service, annual reviews, purchasing supplies, daily staff meetings, payroll, and training.
  • Managed and monitored various KPI's to ensure the facility was meeting its goals, resulting in a 10% average increase across
    the board.
  • Decreased customer-reported errors by 35% over a 4 month period
    • Trained and mentored new employees decreasing company turnover rate by 77% in 4 months.

Marketing Associate

Little Otavalo
01.2020 - 09.2020
  • Analyzed and reported on client website and social media analytics using Google Analytics and other website and social analytic tools.
  • Managed the creation and implementation of an Updated SEO campaign which increased traffic by 25% in a 3 month period.
  • Assisted in the project management the development of new content assets to support new digital demand generation programs.

Education

Certificate - Digital Marketing

Brainstation
Toronto, ON
02.2023

Bachelors Degree - Communications

Wilfrid Laurier University
Waterloo, ON
09.2021

Certification

Logistics: Team Management, KPI tracking, Client Engagement, Training, Labour Planning, Sourcing,

Marketing: Search Engine Optimization (SEO), Google Analytics, Email Marketing, Copywriting
Technical: Excel, SAP, WMS, Office Suite, Google Suite, Kronos

Timeline

Operations Manager

Shopthing Inc
11.2023 - Current

Ecommerce Operation Supervisor

DHL Supply Chain
08.2021 - 10.2023

Marketing Associate

Little Otavalo
01.2020 - 09.2020

Certificate - Digital Marketing

Brainstation

Bachelors Degree - Communications

Wilfrid Laurier University

Logistics: Team Management, KPI tracking, Client Engagement, Training, Labour Planning, Sourcing,

Marketing: Search Engine Optimization (SEO), Google Analytics, Email Marketing, Copywriting
Technical: Excel, SAP, WMS, Office Suite, Google Suite, Kronos

Mark Kinnari