Mark Knoble
Raymore,MO
Summary
Achieved significant client satisfaction and efficiency improvements at Aimvo Pest Control by mastering knowledge, as well as, proper procedures and safety protocols. Demonstrated exceptional problem-solving skills and attention to detail, fostering strong relationships with clients and enhancing workplace safety. Committed to personal growth, consistently exceeding project expectations with a focus on results.
Overview
4
4
years of professional experience
Work History
Utility Locator
Integrity Locating Services
12.2024 - Current
- Reviewed maps and blueprints to identify locations for and sizes of underground utilities
- Enhanced safety by accurately identifying and marking underground utility lines.
- Provided training to new employees on proper techniques for utility locating practices.
- Improved efficiency with prompt response to locate requests from contractors and homeowners.
Insulation Installer
ThermalTech LLC
01.2024 - 11.2024
- Delivered high-quality workmanship by mastering the installation techniques for various insulation products.
- Worked with variety of insulation material types in residential and commercial settings.
- Collaborated with construction teams to ensure timely completion of insulation projects.
- Reduced energy costs for clients with proper installation of various insulation types, such as fiberglass, cellulose, or spray foam.
- Ensured safety compliance by adhering to industry standards and regulations during installations.
- Enhanced thermal efficiency by accurately measuring and cutting insulation materials to fit specific spaces.
- Optimized material usage by calculating necessary quantities and minimizing waste during installations.
Carpet Cleaning Technician
Rainbow Restoration And Cleaning
09.2023 - 01.2024
- Utilized advanced equipment to effectively remove stains, dirt, allergens, and odors from carpets without causing damage.
- Operated steam cleaners to vacuum rugs and remove loosened dirt.
- Built strong relationships with clients by providing outstanding customer service and follow-up support.
- Addressed challenging situations calmly, resolving issues quickly while maintaining professional demeanor toward both clients and colleagues alike.
- Conducted pre-assessments of carpet conditions to determine appropriate cleaning methods and set realistic expectations for clients.
- Identified and analyzed customer concerns about stains and damages to anticipate needs and build lasting relationships.
Cleaning Specialist
Bio-One
05.2023 - 08.2023
- Handled equipment, chemicals, and materials properly and with caution.
- Provided excellent customer service, addressing client concerns promptly and professionally.
- Adhered to safety protocols, resulting in zero complaints, hazards, or lost-time accidents.
- Increased workplace morale by maintaining a positive attitude toward colleagues, supervisors, and clients alike.
- Maintained a safe environment for clients by adhering to strict cleaning protocols and guidelines.
- Preserved clean environments for long periods with implementation of effective preventative measures against dirt accumulation or pest infestations.
- Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
Window Cleaner
ALAC
02.2023 - 05.2023
- Enhanced company reputation through meticulous attention to detail and excellent customer service.
- Cleaned interior and exterior of commercial and residential windows using industry-standard techniques, chemicals and equipment.
- Ensured timely project completion by working efficiently under various weather conditions without sacrificing quality or safety standards.
- Increased efficiency with proper use of squeegees, ladders, scaffolding, and other specialized equipment.
- Applied water and detergent to glass with non-scratch applicator and removed with rubber squeegee blade to reduce smears.
Pest Control Technician
Ardent
08.2022 - 12.2022
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
- Strengthened relationships with commercial accounts through attentive service and consistent communication regarding treatment progress.
- Navigated challenging properties with ease, identifying potential access points for pests and offering recommendations for structural improvements to prevent future infestations.
- Demonstrated commitment to customer satisfaction through diligent follow-up visits, ensuring successful resolution of any lingering issues after initial treatments were completed.
Certified Pest Control Technician
Aimvo Pest Control
06.2021 - 09.2022
- Improved customer satisfaction by promptly addressing and resolving pest control issues.
- Developed strong relationships with clients, fostering trust and loyalty through exceptional customer service.
- Enhanced company reputation for quality service, effectively communicating with clients and providing clear explanations of treatment procedures.
- Maintained clean, organized, and well-stocked company vehicles, ensuring optimal performance of equipment during service appointments.
Education
Arts And Entertainment Management
Raymore-Peculiar High School
Peculiar, MO08.2013
Skills
- Insulation Installation
- Safety Protocols Compliance
- Fiberglass Handling
- Material Selection
- Adaptable Problem Solving Skills
- Strong Attention to Detail
- Aptitude for Personal Growth and Knowledge
Timeline
Utility Locator
Integrity Locating Services
12.2024 - Current
Insulation Installer
ThermalTech LLC
01.2024 - 11.2024
Carpet Cleaning Technician
Rainbow Restoration And Cleaning
09.2023 - 01.2024
Cleaning Specialist
Bio-One
05.2023 - 08.2023
Window Cleaner
ALAC
02.2023 - 05.2023
Pest Control Technician
Ardent
08.2022 - 12.2022
Certified Pest Control Technician
Aimvo Pest Control
06.2021 - 09.2022
Arts And Entertainment Management
Raymore-Peculiar High School
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