Mark Kramer
Carrollton,TX
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
6
6
years of professional experience
Work History
Manager and Owner
Chicot Hibachi Express
10.2020 - 03.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Onboarded new employees with training and new hire documentation.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
American Ninja Warrior Coach
Obstacle Warrior Kids
01.2016 - 05.2018
- Collaborated with other coaches to create and execute game plans.
- Utilized positive communication to encourage team and promote integrity and respect.
- Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
- Monitored team practices to establish high level of performance.
Cashier
Plano Sports Authority
06.2016 - 01.2017
- Performed customer service duties in the form of cashier
- Kept public and work areas clean
- Prepared and served café orders to customers.
Education
Bachelor of Science - Kinesiology
University of Arkansas, Fayetteville
Fayetteville, AR04.2022
Skills
- Strategic Planning
- Expense Tracking
- Business Development
- Business Administration
- Workforce Management
- Staff Management
- Complex Problem-Solving
- Brand Management
Websites
Activities
- Junior Varsity Baseball Team, 2014/2015, 2015-2016, McKinney Boyd High School
- Varsity Bowling Team, 2014/2015, 2015/2016, 2016/2017, McKinney Boyd High School
Awards
UIL District Rookie of the Year High School Boy’s Bowling (2014/2015) Junior Gold National Qualifier (summer 2015 and 2016) International Training an Research Center participant, Arlington, TX (summer 2015 and 2016) Teen Circuit 1st place Finish, Plano Super Bowl U20 (September 2015) USBC Teen Circuit Event Doubles, 1st place finish (2015/2016) High School Bowling Kat Cup Tournament, 1nd place individual (2015/2016) High School Bowling Kat Cup Tournament, 1st place high school team finish (2015/2016) High School Bowling State Team Qualifier (spring 2017) High School Bowling Individual Qualifier (spring 2017) All District Team Qualifier
Timeline
Manager and Owner
Chicot Hibachi Express
10.2020 - 03.2022
Cashier
Plano Sports Authority
06.2016 - 01.2017
American Ninja Warrior Coach
Obstacle Warrior Kids
01.2016 - 05.2018
Bachelor of Science - Kinesiology
University of Arkansas, Fayetteville
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