Mark Kurtz
Colorado Springs,CO
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Strengths include communication, activity planning and problem solving.
Overview
11
11
years of professional experience
Work History
Maintenance Mentor
Bethesda Senior Living Communities
Colorado Springs , CO
01.2023 - Current
- Mentored individuals on professional development topics such as communication skills, problem-solving and goal setting.
- Developed a comprehensive mentoring program to support new employees in their transition into the company.
Maintenance Director
Bethesda Gardens Broadmoor
Colorado Springs , CO
02.2015 - Current
- Tracked inventory levels of parts, supplies and materials needed for maintenance projects.
- Monitored budgets related to the upkeep and repair of facilities and equipment.
- Coordinated with outside contractors on major building repairs or renovations.
- Responded quickly to customer complaints regarding maintenance issues at their location.
- Managed team of employees, daily progress reports and overall project planning.
Hilton Garden Inn
Shuttle Driver
Colorado Springs , CO
04.2013 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
Associate of Arts - General Studies
Pikes Peak State College
Colorado Springs, CO05-2012
Skills
- Individual Tutoring
- Positive Reinforcement
- Teamwork and Collaboration
- Relationship Building
Timeline
Maintenance Mentor
Bethesda Senior Living Communities
01.2023 - Current
Maintenance Director
Bethesda Gardens Broadmoor
02.2015 - Current
Hilton Garden Inn
Shuttle Driver
04.2013 - Current
Associate of Arts - General Studies
Pikes Peak State College
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