Mark Lancaster
San Leon,TX
Summary
Ambitious Technology Lead with 25 years successfully aligning internal and external technical resources to provide consistent and reliable progress toward business goals. Proponent of human-centric management approach and owner of deep technological expertise. Adept at combining scientific tools and common sense to maintain uptimes and exceed service level agreements.
Overview
17
17
years of professional experience
Work History
Information Technology Team Lead
PAD Technologies
07.2020 - Current
- Successfully manage a6-person team in performing network implementations and rollovers
- Research and recommend software and hardware
- Gathered data pertaining to customer needs, and used the information to identify, predict, interpret, and evaluate system and network requirements
- Design and implementation of secure wireless plans and networks including Meraki and Juniper systems
- Deployment of SDWan solutions
- Coordinate with vendors and company personnel to facilitate purchases
- Manage backup systems, monitoring servers for performance and errors
- Plan, coordinate, implement network security measures to protect data, software, hardware
- Implement and develop Cisco ISE
- Established new on call procedures
- Successfully implemented new technology to increase client productivity
- Restructured and improved client networks as their environments changed
- Created and maintained logs related to network functions, maintenance, and repairs
- Diagnosed the hardware and software issues, replacing the defective components
- Spearheaded security efforts to lock down users
- Perform data backups and disaster recovery operations
- Structured and maintain Veeam Backup Solution
- Monitor network performance to identify adjustments and determine possible future changes
Senior IT Network Engineer
Kaneka America Holdings
10.2018 - 03.2020
- Design and Architect enterprise wide virtualization of production and developmental environment using VMware and HyperV solutions
- Manage transition from Server2008/R2 to current versions
- Design and implement EIGRP, MPLS, BGP, Multicast, and QOS
- Design and deploy Cisco ISE
- Implement Change Management documentation
- Implement Cisco/Meraki wireless solution Plant/Corp wide
- Design, Architect, and manage enterprise DR and datacenter redundancy
- Architect Corp/Datacenter Network/Voip environment
- Manage and update Cisco Firewalls, wireless, and IPS devices according to security best practices
- Manage Network/Server IP environment including internal/external routing and DNS
- Deploy Cisco ISE for network security using posturing
- Implement enterprise wide Antivirus solution with Kaspersky
- Deploy MAS360 for MDM and security
- Implement Barracuda systems for web filtering and spam
- Deploy SolarWinds ARM for DLP protection
- Bring systems up to current security standards for DHS compliance
- Architect and implement DFS for better storage usage
- Manage Active Directory using group policy to ensure security and compliance
- Monitor and update network equipment, firewall, and routers for security and patches
- Monitor Network and Server environment using Multiple platforms for Pro-Active monitoring including SolarWinds, SCOM, UCCS
- Mentor Jr
- IT staff and provide top tier support solutions
- Provide reporting to Senior staff including system uptime/downtime, costs, and projections
- Provide support over enterprise to maintain compliance in multiple countries
- Implement on call procedures to ensure24/7 coverage
- Adhere to HASC safety requirements and procedures
- Maintain Spiceworks helpdesk ticket system
Senior IT Network/Systems Engineer
EshipGlobal
07.2015 - 08.2018
- Design and Architect enterprise wide virtualization of production and developmental environment using VMware and HyperV solutions
- Design and Implement Microsoft Exchange server environment importing data from3rd party mail systems
- Architect and implement Cisco/Meraki wireless solution
- Design and implementation of user migration to Office365
- Manage transition from Server2008/R2 to current versions
- Manage production servers/Network, and failover testing
- Manage and Maintain Microsoft Conference/Collaboration services
- Implement antivirus enterprise solution using Symantec
- Deploy DLP security using Endpoint Protector
- Design, Architect, and manage enterprise DR and datacenter redundancy
- Architect Corp/Datacenter Network/Voip environment
- Manage and update Cisco Firewalls and IPS devices according to security best practices
- Manage Network/Server IP environment including internal/external routing and DNS
- Bring systems up to current security standards for PCI compliance
- Bring network systems up to date for redundancy and security Cisco/Juniper
- Design and implement Active Directory structure for production and core networks
- Manage On/Off-boarding of user accounts in Active Directory/office365/Exchange online
- Monitor and update Server/Desktop environment for security and patches
- Monitor and update network equipment, firewall, and routers for security and patches
- Monitor Network and Server environment using Multiple platforms for Pro-Active monitoring including SolarWinds, SCOM, UCCS
- Mentor Jr
- IT staff and provide top tier support solutions
- Provide reporting to Senior staff including system uptime/downtime, costs, and projections
- Provide support and implementation for Network Infrastructure Corp/Datacenter solutions
- Manage SolarWinds Service Desk help desk ticket system
Senior Network Engineer
Behringer
02.2008 - 06.2015
- Design and Architect enterprise scale network and datacenter operations using industry best practices
- Perform data backups and disaster recovery operations using Backup exec and OnQ backup solutions
- Architect and implement Cisco/Meraki wireless solution worldwide
- Assist Systems administrator with Active Directory and server systems
- Conduct security PIN testing to expose and correct potential threats
- Identify and troubleshoot problems with network hardware and technical problems related to LAN, WAN, WLAN, and VPN connectivity
- Document and map network diagrams using Visio
- Datacenter design and implementation
- Provide support and implementation for Network Infrastructure Corp/Datacenter solutions
- Coordinate with networking vendors, installers, and service providers
- Provide tertiary technical assistance to IT staff
- Design and implement LAN/WAN solutions
- Provide connectivity solutions for remote offices to both corporate and the Datacenter
- Develop On call procedures as well as support Disaster recovery operations
- Assisted with planning of business continuity and security procedures
- Migrated corporate systems from corporate HQ to datacenter
- Conduct day to day operations for network planning and management
- Manage Jira Service Desk ticket system
- Coordinated with vendors and with company personnel in order to facilitate purchases
- Was instrumental in implementing new technology to increase client productivity
- Maintained logs related to network functions, as well as maintenance and repair records
- Diagnosed hardware and software problems and replaced defective components
- Successfully managed a6-person team in performing network implementations and rollovers
- Performed data backups and disaster recovery operations
- Structured and maintained an Asigra Backup Solution
- Spearheaded security efforts to lock down users
- Restructured and improved client networks as their environments changed
- Gathered data pertaining to customer needs, and used the information to identify, predict, interpret, and evaluate system and network requirements
- Monitored network performance to determine whether adjustments were needed, and to determine where changes will need to be made in the future
- Researched and recommended software and hardware
Education
Southern Methodist University
Dallas, Texas01.1999
Skills
- Microsoft Server suite, Azure, VMWare, Intrusion Prevention: SecureWorks, Sentinel, eSentire
- Cisco IOS: Nexus, ISR, ASA, ISE, Next Gen Firewall, Wireless (Meraki), BGP, OSPF, HA and EIGRP
- Palo Alto, Watchguard, SonicWall, Nortel, Alcatel, Juniper, SolarWinds, MAS360, Endpoint Protector, Symantec, Kaspersky, Ubiquity
- Domain/Network Architecture
- Vast experience of AD/Network Design and implementation
- SDWan design and implementation (Pan-OS, Velo Cloud)
- Training and mentoring
- Business process improvement
- IT infrastructure
- System architecture
Timeline
Information Technology Team Lead
PAD Technologies
07.2020 - Current
Senior IT Network Engineer
Kaneka America Holdings
10.2018 - 03.2020
Senior IT Network/Systems Engineer
EshipGlobal
07.2015 - 08.2018
Senior Network Engineer
Behringer
02.2008 - 06.2015
Southern Methodist University
Similar Profiles
Theresa RodriguezTheresa Rodriguez
Corporate Financial Controller at Launch Pad Technologies, Inc.Corporate Financial Controller at Launch Pad Technologies, Inc.
Tara T ConeyTara T Coney
Leasing Consultant at Piedmont Pad ApartmentsLeasing Consultant at Piedmont Pad Apartments
MORGAN SIMMONSMORGAN SIMMONS
Lead Server/Shift Leader at The Lilly PadLead Server/Shift Leader at The Lilly Pad