Mark LaValle
Summary
Multitasking Bankruptcy Specialist with eye on deadlines and commitment to building professional relationships with attorneys, bankruptcy court personnel and trustees. Highly respectful employee with over 15+ years of guaranteeing data integrity and confidentiality. while handling customer calls with patience. Remaining composed in all types of difficult situations. Demonstrates attention to detail and problem-solving abilities spotting and resolving discrepancies. Focused on completing accurate and timely work. Hardworking and passionate job seeker with strong organizational skills eager to secure position. Ready to help team achieve company goals.
Overview
16
16
years of professional experience
Work History
Credit Reporting and Research Analyst
Freedom Mortgage
11.2021 - 09.2023
- Conducted in-depth qualitative and quantitative research to identify trends and generate insights.
- Developed and maintained research partnerships to expand knowledge and access to information.
- Interpreted data and made recommendations from findings.
- Created and maintained database to store research data.
- Participated in data mining activities to uncover insights from various sources.
- Stayed up-to-date with industry trends and developments to conduct relevant and valuable research.
- Prepared detailed reports summarizing research findings and recommendations for further action.
Bankruptcy Specialist
Flagstar Bank, FSB
09.2019 - 11.2021
- Appropriately followed up with attorneys and bankruptcy trustees to avoid bankruptcy delinquencies.
- Filed documents with bankruptcy courts within expected timeframes to prevent delays.
- Collaborated with attorneys and other legal personnel on bankruptcy documentation reviews, making necessary corrections.
- Developed professional relationships with bankruptcy attorneys, trustees, other legal counsel and bankruptcy court personnel.
- Researched statutes, decisions, legal articles, and codes.
- Collaborated with attorneys to develop strategies for each case.
- Negotiated with attorneys and debtors to work out agreements.
- Applied bankruptcy code to appropriate accounts.
- Examined financial statements and records to collect important details and verify calculations.
- Operated computers programmed with accounting software to record, store and analyze information.
- Excellent communication skills, both verbal and written.
- Paid attention to detail while completing assignments.
- Worked effectively in fast-paced environments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Bankruptcy Specialist
Loancare Servicing Center
11.2017 - 09.2019
- Appropriately followed up with attorneys and bankruptcy trustees to avoid bankruptcy delinquencies.
- Filed documents with bankruptcy courts within expected timeframes to prevent delays.
- Collaborated with attorneys and other legal personnel on bankruptcy documentation reviews, making necessary corrections.
- Skilled at working independently and collaboratively in a team environment.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Loancare sold Flagstar their loans along with default department.
Junior Litigation Specialist
Selene Finance
10.2016 - 06.2017
- Organized evidence, exhibits, motions and subpoenas to support cases and prepare for trial.
- Fulfilled roles of legal videographer, digital court reporter and production assistant.
- Managed exhibits, evidence and data related to legal proceedings.
- Collaborated with lead attorney and senior specialist to recommend effective strategies for cases.
- Maintained litigation docket and calendars for attorneys, noting deadlines for responsive pleadings, motions and other important deadlines.
- Created visual displays such as timelines, graphs and PowerPoint slides to explain complex concepts during trials.
- Maintained litigation database and document organization for cases.
Escalations Default Coordinator
EverHome Mortgage And Greentree Servicing
12.2011 - 08.2016
- Entered data, generated reports, and produced tracking documents.
- Coached employees through day-to-day work and complex problems.
- Gathered and organized materials to support operations.
- Investigated and resolved inquiries with billing and invoicing.
- Examined financial statements and records to collect important details and verify calculations.
- Excellent communication skills, both verbal and written.
- Gained extensive knowledge in data entry, analysis and reporting.
- Paid attention to detail while completing assignments.
- Worked effectively in fast-paced environments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
Bank Field Investigator
M & T Mortgage Bank
03.2008 - 12.2011
- Conducted thorough face-to-face interviews with employers, families, neighbors, friends, and suspects, and documented investigative findings.
- Collaborated with federal agencies on investigations.
- Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
- Documented findings and prepared detailed reports.
- Carefully documented statements, observations, and evidentiary materials.
- Organized and executed undercover surveillance operations.
- Testified in court during proceedings and trials.
Education
Associate of Applied Science - Electronics Technology
ITT Technical Institute - Garland Texas
Indianapolis, INSkills
- Strong Analytical Skills
- Good with Numbers
- Research and Data Management
- Microsoft Office
- Data Analysis
- Database Skills
- Prepare Detailed Reports
- Bankruptcy Law
- Workflow Processes
- Customer Inquiries
- Word Processing
- Financial Statements
- Claims Review
- Data Entry
- Bankruptcy Processes
- Special Projects
- Timeline Management
Timeline
Credit Reporting and Research Analyst
Freedom Mortgage
11.2021 - 09.2023
Bankruptcy Specialist
Flagstar Bank, FSB
09.2019 - 11.2021
Bankruptcy Specialist
Loancare Servicing Center
11.2017 - 09.2019
Junior Litigation Specialist
Selene Finance
10.2016 - 06.2017
Escalations Default Coordinator
EverHome Mortgage And Greentree Servicing
12.2011 - 08.2016
Bank Field Investigator
M & T Mortgage Bank
03.2008 - 12.2011
Associate of Applied Science - Electronics Technology
ITT Technical Institute - Garland Texas