Mark Leinson
Seekonk,MA
Summary
Focused Enterprise Account Executive with expertise nurturing client relationships and negotiating sales contracts. Offering outstanding persuasion and presentation skills. Customer-oriented with more 20 years of managing lucrative accounts.
Overview
29
29
years of professional experience
Work History
Enterprise Account Manager
T-Mobile
08.2022 - Current
- FY23 (through Q3) ranked #12 in the country at 257% to net revenue goal / Q2 Winners Circle Award
- Demonstrated products, responded to questions, redirected concerns and overcame objections to close sales.
- Articulated and demonstrated product concepts and offerings to clients in easily understandable terms.
- Developed creative solutions to meet individual client needs.
- Built and cultivated healthy pipeline of customers interested in partnering with company.
- Worked with service and project management departments to provide total support to clients.
- Managed accounts to retain existing relationships and grow share of business.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Government Account Executive
T-Mobile
04.2021 - 08.2022
- Establish and cultivate customer relationships to drive sales and increase customer base
- 17 new logo customers brought on within 1 year timeframe
- Continuous training to maintain knowledge of products, services, and sales approaches while utilizing all internal software & CRM (SalesForce) tools
- Collaborated with team members to meet corporate sales goals.
- Maintained sales records and generated relevant market and sales reports for management.
- Identified and developed new prospects to grow business and achieve corporate sales goals.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Achieved or exceeded company-defined sales quotas.
- Met existing customers to review current services and expand sales opportunities.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
Mid Market Account Executive
Sprint / T-Mobile
10.2010 - 04.2021
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Finished 2017 at 135% over yearly sales quota
- FY 2018 at 187% over quarterly sales quota
- July 2020 262% over monthly quota as first full T-Mobile month of selling (company merger)
- Elite Recognition from New England SMB for gross handset adds 2019
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Increase recurring revenue by consulting with customers & prospects on solutions/products to help grow their business
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Provide solutions through a portfolio of products including wireless, mobility, cloud services and IoT (Internet of Things) technology
Senior Account Representative
Liberty Mutual Group
07.2004 - 09.2010
- Added 16 New Business clients to the Commercial Account Unit by effectively selling and
- Analyzing each customer’s needs
- Achieved 95% retention rate on renewals by successfully building relationships and negotiating
- Terms and coverage
- Ranked 5th/19 (’07) in New Business premium written in NE
- Achieved 95% activity quota (top 10%) in NE by identifying, soliciting and submitting quality business prospects
- Leveraged marketing channels and sales strategies to develop pipeline and increase profitability.
- Promoted to Senior Sales Representative in 2006
- Served as the principal advisor to my customers by coordinating service requirements from within
- Achieved quality referrals from existing customers to help grow my business
- Met or exceeded sales quotas on consistent basis.
Loan Officer
Champion Mortgage
11.2001 - 07.2004
- Originate and sell sub-prime residential loan programs from various lead sources and referrals
- Maintained monthly unit and volume goals through all internet based lead channels
- Worked directly with parent company, KeyBank USA, selling equity lines and primary home loans
- Provided the highest level of customer support to all borrowers throughout their refinance process
Sales Specialist
Flashcom, Inc
11.1999 - 04.2001
- Sold Flashcom's DSL Internet services to consumers/ business, exceeding monthly quota expectations
- Managed outbound sales-team of five to distribute leads, generate revenue, and report results
- Quality Assurance Team Leader: research and reconcile several thousand accounts in database to ensure correct order and billing status between Flashcom and partners (Covad Communications, Verizon)
- Worked directly with resellers of Flashcom’s channel sales department and trained sales representatives on the benefits of digital subscriber lines and high-speed Internet access
Inside Sales
Converse Inc
04.1997 - 10.1999
- Managed all internal activity for several large volume accounts including: Hibbetts Sports and National Spirit
- Responsible for overseeing the process of retail buying, sell-through and re-ordering
- Created marketing/sales strategies for existing accounts to create new business
- Communicated with smaller accounts in assigned territory to increase sales of Converse product.
Outside Sales Manager/Merchandiser
Going Greek, Inc
05.1994 - 04.1997
- Conducted sales exhibits for all apparel lines at various colleges and universities throughout North Carolina
- Coordinated the sale of merchandise through direct mail and catalogs
- Responsible for buying, planning, and re-ordering of all merchandise for retail store
Education
Property & Casualty Insurance – MA & RI -
BA -
University of Massachusetts
Amherst, MASkills
- DialPad, Microsoft Teams
- Government Regulations
- Sales Quota Management
- Key Account Management
- Social Media Digital Marketing
- Consultative Selling Techniques
- Performance Goals
- Salesforce Software
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
If you really look closely, most overnight successes took a long time.
Steve Jobs
Timeline
Enterprise Account Manager
T-Mobile
08.2022 - Current
Government Account Executive
T-Mobile
04.2021 - 08.2022
Mid Market Account Executive
Sprint / T-Mobile
10.2010 - 04.2021
Senior Account Representative
Liberty Mutual Group
07.2004 - 09.2010
Loan Officer
Champion Mortgage
11.2001 - 07.2004
Sales Specialist
Flashcom, Inc
11.1999 - 04.2001
Inside Sales
Converse Inc
04.1997 - 10.1999
Outside Sales Manager/Merchandiser
Going Greek, Inc
05.1994 - 04.1997
Property & Casualty Insurance – MA & RI -
BA -
University of Massachusetts
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