Mark Leyva
Augusta,GA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level IT Specialist position. Ready to help team achieve company goals. Very diverse with different communications platforms through a 20 years in the military, worked with computer, satellites, and radios. Motivated leader with strong organization and prioritization abilities. Poses extraordinary communication and interpersonal skills. Enthusiastic, determined, and self-motivated.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Equal Opportunity Advisor
US Army
Wiesbaden Germany
10.2018 - 11.2021
- Assisted EO offices to attain 94% completion rate of EO and EEO training programs
- Provided consultation to the Command on all matters related to 976 members
- Collaborated with various agencies and workplaces to extend workplace understanding and enhance compliance.
- Developed strategic partnerships with community organizations to attract diverse talent pools during recruitment efforts.
- Streamlined the complaint resolution process by developing standardized procedures for handling employee concerns.
- Promoted a more inclusive work environment by collaborating with management to develop policies that support diverse populations.
Telecommunications Operators Chief
US Army
Various Location
09.2001 - 09.2018
- Assured 98% completion of trouble tickets in timely manner by overseeing unit help desk
- Ensured 100% computer reimaging was completed for over 300 users
- Retained 97% communications reliability by leading a team of 14 members in a foreign country
- Facilitated 100% equipment accountability worth $12M
- Demonstrated strong organizational and time management skills while managing multiple projects
- Worked well in a team setting, providing support and guidance
- Cultivated interpersonal skills by building positive relationships with others
Education
Bachelor of Science - Computer Information Systems
California Institute of Arts & Technology
San Diego, CA11.2024
Associate of Science - Computer And Information Systems
California Institute of Arts & Technology
San Diego, CA01.2022
Associate of Arts - Multi-/Interdisciplinary Studies
Grantham University
Lenexa, KS09.2017
Skills
- Task Prioritization
- Dependable and Responsible
- Troubleshooting
- System Configuration
- Equipment Management
- Planning and Coordination
- Microsoft Office
- Effective Communication
- Personnel Management
Accomplishments
Mediation Course
EO Advisor Course
Senior Leadership Course
Sharp Certification Course
Advance Leadership Course
Basic Leader Course
Local COMSEC Management Software Operations
Certification
- CCNA
softball
I like to play
Timeline
Equal Opportunity Advisor
US Army
10.2018 - 11.2021
Telecommunications Operators Chief
US Army
09.2001 - 09.2018
Bachelor of Science - Computer Information Systems
California Institute of Arts & Technology
Associate of Science - Computer And Information Systems
California Institute of Arts & Technology
Associate of Arts - Multi-/Interdisciplinary Studies
Grantham University